Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Emike Sahagian

Hughson,CA

Summary

A hardworking and passionate job seeker with solid organizational skills eager to secure a "Student Services Representative" position. Willingness to take on added responsibilities to meet team goals.

Overview

22
22
years of professional experience

Work History

Front Desk Receptionist Volunteer

Lander Auto Service
08.2021 - Current
  • Confirmed appointments, communicated with clients, and updated client records more than twenty customers a day.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Resolved customer problems and complaints.
  • Organized, maintained and updated information in computer databases.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Collected payments, processed transactions and updated relevant records.
  • Scheduled office meetings and client appointments for staff teams.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.

Volunteered Work at Mar Addai Assyrian Church

Mar Addai Church
09.2019 - Current
  • Participate in meetings
  • Contact parents about student records
  • Participate at established of performed at school ceremony( graduation party)
  • Help with preparing materials for class activities
  • Teaching groups of 33, 5-6-7 years olds
  • Teaching children to learn Assyrian alphabet, numbers, and colors

Substitute Paraprofessional

Turlock Unified School District
08.2019 - 06.2023
  • Provided support during classes, group lessons, and classroom activities in a classroom of size 8 students.
  • Delivered curriculum in both one-on-one lessons and group learning environments.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Monitored student classroom and outdoors activities to promote student safety.
  • Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
  • Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
  • Prepared instructional materials for group and one-on-one use to comply with established curriculum.
  • Monitored student behavior and administered discipline as needed.
  • Adapted teaching methods and instructional materials to meet students' varying needs and interests.
  • Monitored student performance and provided feedback to inform instruction.
  • Collaborated with other educators to plan and review instruction.
  • Operated computers or audio-visual aids to supplement presentations.

Toddler and Preschool Lab Assistant, MJC

Child Development Department
08.2017 - 06.2019
  • Prepping snack time for toddler classroom
  • Cleaning kitchen and washing dishes
  • Assist with children's health routines, such as hand washing
  • Assist in supervision of children in outdoor environment
  • Serve toddler snacks in family-style setting with eight toddlers at time with assistance of other teachers in classroom.
  • Set up and clean outside environment to meet Title 22 safety regulations.
  • Set up and clean up preschool classroom environment, including dishes, laundry, classroom set up of activities, and upkeep of classroom environment.
  • I am helping to maintain routines of school daily.

Floor Associate

Ross Dress For Less
11.2007 - 07.2017
  • Greeted more than 50 customers, helped locate merchandise, and suggested suitable options.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Answered questions about store policies and addressed customer concerns.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Maintained excellent communication, cleanliness, and safety standards on work sites and projects, boosting customer satisfaction rating.

Elementary School Teacher in Iran, Urmia

School District 2 Of Education Emblem
08.2002 - 07.2006
  • Provided warm, supportive environment for developing academic, social, and emotional growth for 32 students.
  • Established open communication and positive relationships with students, parents, peers, and administrative staff.
  • Designed and presented lesson plans in one or more academic subjects using variety of teaching techniques to appeal to various learning styles within assigned grade level.
  • Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives.
  • Met with parents to review Individualized Education Plans for at-risk students.

Doctor's Office Secretary

Doctor Office
01.2001 - 05.2006
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance for more than thirty patients.
  • Created and updated records and files to maintain document compliance.
  • Responded to inquiries from callers seeking information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Recorded and tracked operational expenses to identify and eliminate wasteful spending.

Education

Associate of Arts - Elementary Teacher

University Azad
Iran

Modesto Junior College
Modesto, CA

Standard Typing Certificate, WPM 35

Workforce Development
Turlock, CA
02.2023

Bachelor of Arts - Liberal Studies

California State University - Stanislaus
Turlock, CA
12.2022

Associate And Teacher Certificate

Modesto Junior College
Modesto, CA
05.2021

ESL General Education Certificate

Modesto Junior College
Modesto, CA
12.2020

Associate of Arts - General Studies: Social And Behavioral Sciences

Modesto Junior College
Modesto, CA
08.2020

Introduction To Computers And Windows,Certificate

Modesto Junior College
Modesto, CA
2018

Beginning Keyboarding Certificate

Modesto Junior Collage
Modesto, CA
2008

Skills

  • Incident Reports
  • Calendar Management
  • Call Answering and Routing
  • Call Transfers
  • Customer Needs Assessments
  • Office Supplies and Inventory
  • Visitor Greeting
  • Daily Reports
  • Bank Deposits
  • Microsoft Office
  • Restock Shelves
  • Able to speak and write fluency in six Languages: Assyrian, Armenian, Farsi, Afghani, Turkish and English

Languages

Armenian
English
Persian
Turkish
Assyrian
Afgani

Timeline

Front Desk Receptionist Volunteer

Lander Auto Service
08.2021 - Current

Volunteered Work at Mar Addai Assyrian Church

Mar Addai Church
09.2019 - Current

Substitute Paraprofessional

Turlock Unified School District
08.2019 - 06.2023

Toddler and Preschool Lab Assistant, MJC

Child Development Department
08.2017 - 06.2019

Floor Associate

Ross Dress For Less
11.2007 - 07.2017

Elementary School Teacher in Iran, Urmia

School District 2 Of Education Emblem
08.2002 - 07.2006

Doctor's Office Secretary

Doctor Office
01.2001 - 05.2006

Associate of Arts - Elementary Teacher

University Azad

Modesto Junior College

Standard Typing Certificate, WPM 35

Workforce Development

Bachelor of Arts - Liberal Studies

California State University - Stanislaus

Associate And Teacher Certificate

Modesto Junior College

ESL General Education Certificate

Modesto Junior College

Associate of Arts - General Studies: Social And Behavioral Sciences

Modesto Junior College

Introduction To Computers And Windows,Certificate

Modesto Junior College

Beginning Keyboarding Certificate

Modesto Junior Collage

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Emike Sahagian