Emilce Ramos
HUNTINGTON,NY
Summary
Dedicated Childcare and Hospitality Professional experienced in creating safe, engaging environments. Managed child supervision and organized activities that fostered positive experiences, while also enhancing guest interactions and staff training in hospitality. Committed to delivering exceptional customer service and building trust with parents and guests.
Overview
3
3
Languages
4
4
years of professional experience
Work History
Babysitting
Family Members
Farmingdale, New York
10.2023 - Current
- Supervised children in a family household and maintained safe play areas.
- Prepared meals and snacks according to family routines and preferences.
- Changed diapers and assisted with personal care, ensuring comfort and hygiene for young children.
- Followed bedtime routines and settled children to sleep.
- Organized indoor games, crafts, and reading activities for children.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Establishing trust through consistent communication with both parents and kids.
- Maintained vigilant supervision of multiple children, ensuring safety and engagement during activities.
Lead Cashier
Baya Bar
Babylon, New York
07.2026 - 09.2026
- Manage cash drawers and assist with opening and closing procedures
- Balanced cash drawer and prepared shift cash for Baya Bar service.
- Processed customer transactions using a POS system at Baya Bar checkout counter.
- Handle customer orders and provide friendly, fast service
- Resolve customer questions, concerns, and order issues professionally
- Ensure orders are entered correctly and completed accurately
- Monitor inventory of toppings, cups, utensils, and other front-counter supplies
- Keep the register and customer areas clean, organized, and stocked
- Help prepare and serve açaí bowls, smoothies, and other menu items when needed
- Maintain a positive and welcoming environment for customers and coworkers
- Help keep the store running efficiently during high-volume rushes
Lead Busser
Surf Shack
Massapequa, New York
06.2026 - 09.2026
- Assign sections and tasks to other bussers
- Clear and reset tables quickly and efficiently
- Help servers with clearing dishes, refilling drinks, and resetting tables
- Reset tables quickly for Surf Shack dining room and patio service.
- Removed used dishes, glassware, and utensils from guest tables.
- Refilled water, condiments, and silverware for guest readiness.
- Supported servers with food runs and table clearing.
- Maintained cleanliness in dining areas to enhance guest experience., organized, and presentable
- Communicate with servers, hosts, and managers throughout the shift
- Take initiative and solve problems without always needing direction
- Help close the restaurant by cleaning, organizing, and restocking areas
Lead Hostess
Cara Cara Mexican Grill
Farmingdale, New York
11.2022 - 09.2026
- Managed guest waitlist and reservation book during busy service.
- Led front-of-house seating at Mexican grill dining room.
- Greeted guests with friendly Cara Cara Mexican Grill welcome.
- Resolved guest concerns at host stand and entrance.
- Trained new hosts on greeting, pacing, and phone etiquette.
- Maintained clean host stand, menus, and lobby appearance.
- Developed relationships with regular customers to encourage repeat business opportunities.
- Assigned tasks to other hostesses based on their skill level or experience.
- Performed opening and closing duties such as setting up tables, restocking supplies and cleaning work areas.
- Received payment from customers, processed credit cards and issued change or receipts as needed.
Main Cashier
Gino’s pizzeria
Bay Shore, NY
01.2026 - 07.2026
- Processed dine-in, takeout, and delivery orders at Ginos register.
- Operated all aspects of the cash register including scanning items, entering prices, and handling payment transactions.
- Received customer payments and provided correct change.
- Processed dine-in, takeout, and delivery orders at Ginos register.
- Processed dine-in, takeout, and delivery orders at Ginos register.
- Entered pizza orders into POS system with accurate modifiers.
- Supported clean, organized checkout area and stocked cashier supplies.
- Greeted guests and answered questions about menu items and specials.
- Greeted customers as they entered the store, offered assistance when needed.
- Coordinated order flow with kitchen staff during busy service periods.
- Resolved payment issues and corrected order errors quickly.
- Resolved customer complaints in a polite manner according to company policy.
- Maintained cleanliness of checkout area throughout shift.
- Adhered to all company policies related to cash handling processes.
- Verified that all coupons were valid before accepting them from customers.
Main Cashier
Mamamias Pizzeria
Bay Shore, NY
01.2026 - 06.2026
- Processed dine-in, takeout, and delivery orders at Mamamias Pizzeria register.
- Handled cash drawer, card payments, and balanced daily receipts.
- Entered pizza orders into POS system with accurate modifiers.
- Greeted guests and answered questions about menu items and specials.
- Coordinated order flow with kitchen staff during busy service periods.
- Resolved payment issues and corrected order errors quickly.
- Prepared change, receipts, and customer order slips at the front counter.
- Supported clean, organized checkout area and stocked cashier supplies.
- Resolved customer complaints in an efficient and courteous manner.
- Balanced cash drawer at the end of each shift.
- Received customer payments and provided correct change.
- Assisted customers with locating items throughout the store.
- Ensured accurate pricing on products prior to ringing up orders.
- Greeted customers as they entered the store, offered assistance when needed.
- Provided excellent customer service to guests in a timely manner.
Education
Associate Degree in Nursing - Nursing
Suffolk County Community College
Brentwood, NY 08.2026 - 10.2026
West Babylon Senior High School
West Babylon, NYSkills
- Child supervision
- Maintaining safe environment
- Patient assessment
- Instruction adherence
- Schedule management
- Flexible scheduling
- Responsible driver
- Transportation management
- Active listening
- Discipline
- Calm demeanor
- Strong work ethic
Languages
English
Professional
Spanish
Professional
Italian
Limited
References
References available upon request.
Timeline
Associate Degree in Nursing - Nursing
Suffolk County Community College
08.2026 - 10.2026
Lead Cashier
Baya Bar
07.2026 - 09.2026
Lead Busser
Surf Shack
06.2026 - 09.2026
Main Cashier
Gino’s pizzeria
01.2026 - 07.2026
Main Cashier
Mamamias Pizzeria
01.2026 - 06.2026
Babysitting
Family Members
10.2023 - Current
Lead Hostess
Cara Cara Mexican Grill
11.2022 - 09.2026
West Babylon Senior High School