Emilee Barber
Tallmadge,OH
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales consultant position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Bar Operations Manager
Marriott The Westin Cleveland Downtown
10.2022 - Current
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands, including monthly inventory.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Improved customer service rankings by resolving issues quickly and accurately.
- Processed purchase orders for over 7 vendors and input invoices.
Makeup Artist
Sarah Delaine Beauty Co
04.2021 - Current
- Prepared skin for makeup application by cleaning, moisturizing and priming.
- Assessed customer skin tone and complexion to determine appropriate products and materials to use.
- Demonstrated and explained use of different beauty products to educate customers.
- Applied makeup in accordance with clients' requested look.
- Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
Bar Operations Manager
Metropolitan At The 9
03.2022 - 09.2022
- Guiding my employees by creating a team environment to accomplish goals together
- Coach, council, and discipline
- Creates weekly schedules
- Develops, coordinates, and enforces policies, procedures, and productivity standards
- Completes weekly orders for food, liquor, beer, and wine
- Maintains quality staff by recruiting, selecting, and training employees
- Input numbers from financial checkouts for payroll
- Working 55+ hours a week to accomplish all managerial needs
- Being present when staff needs assistance
- Maintaining a professional attitude and acting by example
- Develop growth opportunities to boost employee moral and experience
- Resolve any issues that may arise by listening first and finding the best route to rectify the situation
- Ensures a safe and fun work environment
Bar Manager
Wild Eagle Steak & Saloon, Broadview Heights
11.2021 - 03.2022
- Maintained inventory of liquor, beer, and wine
- Ensures bar is well stocked and maintained for a productive work environment
- Oversees bartenders and bar backs and maintain healthy relationships for a cohesive team
- Initiates and maintains vendor relationships
- Delegates tasks to staff to keep bar clean and orderly for optimal guest experience
- Keep beer wall keg system up to date
- Make employee's schedule
- Inputs invoices from multiple vendors
- Setting up interviews, selecting appropriate candidates, orientating, and training for a successful employee
- Use point-of-sale system to track sales
- Help other areas of service as needed
Bartender
Wild Eagle Saloon
05.2021 - 11.2021
- Provided optimal customer service
- Served drinks while maintaining a clean work environment and having a sanitary bar area
- Creating new drinks or mastering cocktails on our menu
- Being an active team player to ensure a healthy relationship with my coworkers
- Executing daily bar duties and keeping cut fruit and other bar needs stocked and ready for the shift
- Making drinks efficiently and consistently
- Helping train new employees to the standards of our bar and restaurant
- Listens to customers needs and properly assessing complaints
- Reports any low inventory to manager
- Ensures preparing labeling of prepped items
Education
Certificate of Licensed Esthetician - Esthetics/ Makeup
Tricoci University of Beauty Culture, LLC - Highland
Highland, IN12.2015
High school diploma -
Crown Point High School
Crown Point, IN05.2014
Skills
- Restaurant Management
- Retail Sales
- Upselling
- Leadership
- Hotel experience (2 years)
Additional Information
- TIPS Certified
- Licensed Esthetician August 2015 to Current (IN)
Timeline
Bar Operations Manager
Marriott The Westin Cleveland Downtown
10.2022 - Current
Bar Operations Manager
Metropolitan At The 9
03.2022 - 09.2022
Bar Manager
Wild Eagle Steak & Saloon, Broadview Heights
11.2021 - 03.2022
Bartender
Wild Eagle Saloon
05.2021 - 11.2021
Makeup Artist
Sarah Delaine Beauty Co
04.2021 - Current
Certificate of Licensed Esthetician - Esthetics/ Makeup
Tricoci University of Beauty Culture, LLC - Highland
High school diploma -
Crown Point High School
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