Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Program Coordinator
South Central Foundation
08.2023 - Current
Enhanced program efficiency by streamlining processes and implementing innovative solutions.
Developed effective communication strategies for improved collaboration among team members, resulting in increased productivity.
Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
Controlled line and crowd with quick, efficient service.
Cleaned counters, machines, utensils, and seating areas daily.
Maintained regular and consistent attendance and punctuality.
Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
Administrative Support Coordinator
South Central Foundation
05.2022 - 08.2023
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Excellent communication skills, both verbal and written.
Identified issues, analyzed information and provided solutions to problems.
Medical Clerk
ANTHC
03.2021 - 01.2022
Improved patient satisfaction by efficiently managing medical records and maintaining confidentiality.
Streamlined appointment scheduling for optimal time management and increased daily patient flow.
Enhanced office efficiency by organizing and maintaining a systematic filing system for medical documents.
Reduced wait times with efficient patient check-in procedures, ensuring prompt service to all patients.
Increased accuracy in billing processes by diligently reviewing insurance information and verifying coverage details.
Maintained a clean, organized, and professional front desk area, creating a welcoming environment for patients upon arrival.
Conducted data entry tasks related to patient demographics, insurance information, and clinical notes with precision for accurate recordkeeping.
Stayed on top of all records requests and case management functions with open and clear communication.
Maintained patient records systems by archiving, scaning and indexing important documents and files.
Registration Clerk
Bristol Bay Area Health Corporation
05.2020 - 07.2021
Streamlined registration process by implementing efficient data entry and filing systems.
Enhanced patient satisfaction by providing prompt and courteous service during the registration process.
Accurately collected and verified patient demographic information for seamless recordkeeping.
Maintained strict confidentiality of sensitive patient information in compliance with HIPAA regulations.
Reduced errors in insurance verification, ensuring accurate billing and timely payments from insurance companies.
Assisted patients with questions or concerns about their appointments, addressing any issues promptly and professionally.
Tracked patient registrations daily, identifying trends and making recommendations for improvements to the registration process.
Demonstrated adaptability when dealing with unexpected changes or challenges in daily tasks or responsibilities.
Completed registration paperwork, verifying accurate patient information.
Updated patient contact information to support accurate electronic medical records.
Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.
Lead Teacher-Preschool Program at South Central Foundation Employee Family CenterLead Teacher-Preschool Program at South Central Foundation Employee Family Center
Doctoral Scholar at University of Southern California Suzanne Dvorak-Peck School of Social WorkDoctoral Scholar at University of Southern California Suzanne Dvorak-Peck School of Social Work