Emilee Buero
Saint Clair Shores
Summary
A professional prepared to deliver exceptional service. Proven track record in enhancing client satisfaction and ensuring returning clientele. Known for effective team collaboration and adaptability in meeting diverse client needs.
Reliable and experienced in providing comprehensive physical and emotional care to individuals. Friendly individual provides assistance with daily activities. Offers great organizational and money handling skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Spray Tan Technician
Sol Potion Studio
33668 Woodward Ave, Birmingham, MI 48009
03.2024 - Current
- Collaborated with fellow technicians to ensure seamless appointment scheduling, minimizing wait times for clients.
- Developed strong client relationships, resulting in repeat business and referrals for additional clientele.
- Streamlined appointment booking process by implementing a new scheduling system that reduced double-bookings and increased overall efficiency.
- Performed thorough client consultations to determine the best tanning solution for their skin tone and desired results.
- Ensured in making clients as comfortable as possible during the spray tanning session.
- Packed and shipped spray tan solution/retail product all across U.S.
- Managed inventory levels ensuring all supplies are stocked at all times.
- Opened and closed the salon, including handling cash drawer.
- Contributed to salon revenue growth through upselling complementary products such as tanning extenders or body scrubs.
Licensed Esthetician
Lashly
Chesterfield, MI
05.2021 - 02.2024
- Recommended products to clients to help maintain healthy lashes between appointments.
- Able to stay current on new trends and techniques related to eyelash extension services.
- Expert at demonstrating safe practices when working with adhesives containing formaldehyde or cyanoacrylates.
- Adept at providing lash extensions and fills to clients, using a variety of techniques such as traditional, volume, hybrid, and mega-volume.
- Managed inventory levels ensuring all supplies are stocked at all times.
- Trained new staff members in proper esthetician techniques according to company policies and procedures.
- Recommended and sold retail products to clients.
- Greeted clients warmly and ensured they had a positive experience.
- Handled cash and credit card payments with accuracy.
- Used professional phone etiquette, answered calls and any questions.
- Assisted in resolving customer complaints and disputes.
Benefit Brow Specialist
Ulta/Benefit
Chesterfield, MI
07.2021 - 06.2022
- Efficiently identified any adverse reactions caused due to waxing procedures and took necessary steps accordingly.
- Demonstrated ability to provide exemplary customer service while waxing clients' eyebrows, upper lip, chin and other facial areas.
Merchandise Manager
Ulta
Chesterfield, MI
05.2019 - 07.2021
- Managed the setup of seasonal promotions according to planograms.
- Arranged items in favorable positions and areas of store for optimal sales.
- Established strong vendor relationships to maintain and support business.
- Conducted physical counts of inventory to determine acceptable limits of quantities.
- Resolved customer complaints concerning defective products received or incorrect item selection made at checkout counters.
- Marked stock items using identification tags, stamps and electric marking tools.
- Censored tagged merchandise to deter theft and maximize sales of merchandise.
- Organized, and managed work of staff to ensure that work was accomplished in manner consistent with requirements.
- Followed proper lifting procedures when moving heavy boxes or stacks of merchandise onto shelves.
- Managed time effectively by completing tasks within designated deadlines.
- Accurately stocked merchandise on shelves according to store layout specifications, while maintaining a neat and orderly work environment.
- Managed daily operations including unloading shipments and creating displays for promotional items.
- Managed cash register transactions with customers accurately and efficiently.
- Sorted pallets and containers and transported items to sales floor for stocking.
- Balanced cash registers by counting cash, depositing funds, and determining end-of-day balance.
- Trained new cashiers on the use of proper handling of money, credit card transactions, gift cards, coupons.
Sales Manager
Party City
Chesterfield, MI
06.2016 - 05.2019
- Held daily check-ins with team members to set objectives and monitor progress.
- Assisted in resolving customer complaints related to purchases or returns in a timely manner.
- Trained new cashiers on the use of point-of-sale systems, including proper handling of money, credit card transactions, gift cards, coupons.
- Completed point of sale opening and closing procedures by counting contents of registers and preparing daily bank or safe deposits.
- Delivered in person bank cash deposits.
- Followed proper lifting procedures when moving heavy boxes or stacks of merchandise onto shelves.
- Managed time effectively by completing tasks within designated deadlines.
- Accurately stocked merchandise on shelves according to store layout specifications, while maintaining a neat and orderly work environment.
- Assisted with daily operations including unloading shipments and creating displays for promotional items.
Education
Beauty School - Licensed Esthetician
Michigan College of Beauty
Troy, MI12.2020
High School Diploma -
Anchor Bay High School
New Baltimore, MI06-2017
Skills
- State licensing compliance
- Appointment scheduling
- Sanitation and sterilization
- Project Management
- Time Management
- Policy Implementation
- Staff Management
- Business Planning
- Project Planning
- Schedule Management
- Customer Service
Certification
Esthetician
Timeline
Spray Tan Technician
Sol Potion Studio
03.2024 - Current
Benefit Brow Specialist
Ulta/Benefit
07.2021 - 06.2022
Licensed Esthetician
Lashly
05.2021 - 02.2024
Merchandise Manager
Ulta
05.2019 - 07.2021
Sales Manager
Party City
06.2016 - 05.2019
Beauty School - Licensed Esthetician
Michigan College of Beauty
High School Diploma -
Anchor Bay High School