Emilee Donaldson
Helena,MT
Summary
Seasoned Dietary Manager with a proven track record at Eduro Healthcare, adept in meal planning and nutritional requirements. Leveraged expertise in plates presentation and team leadership to enhance dining quality and efficiency. Achieved significant improvements in patient satisfaction and dietary service operations, demonstrating exceptional ability in both hard and soft skills.
Overview
11
11
years of professional experience
Work History
Dietary Cook
apple conney healthcare
Helena, MT
03.2023 - Current
- Provided guidance on menu planning and nutrition education to customers.
- Interacted with guests to obtain feedback on product quality and service levels.
- Maintained cleanliness of kitchen area throughout shift.
Marketing Associate
Syndicate Brothers
Bozeman, MT
09.2023 - 02.2024
- Sourced marketing data from existing sources, keeping costs down and diversifying streams for maximum usefulness.
- Managed email marketing campaigns, including segmentation, testing, and analysis.
- Investigated consumer opinions in collaboration with marketing teams, pollsters and statisticians.
- Used brochures, data and slides to prepare proposal presentations.
- Collaborated with sales teams to develop promotional strategies and materials.
- Developed and maintained relationships with external vendors and agencies.
- Conducted competitive analysis to identify market opportunities and challenges.
- Cultivated relationships with influencers in target markets for promotional opportunities.
Dietary Manager
Eduro Healthcare
Clancy, MT
09.2019 - 08.2022
- Implemented a system for tracking patient preferences, allergies, intolerances.
- Inspected dining and serving areas for cleanliness and proper setup.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Reviewed medical records for accurate documentation of nutritional assessments and interventions provided by the dietitian and nutritionist.
- Conducted kitchen inspections to ensure sanitation and safety procedures were followed.
- Oversaw food preparation, production and presentation according to quality standards.
- Worked with dietitians to set menus meeting overall patient needs, as well as implement specific dietary plans for individual patients.
- Resolved problems or concerns to satisfaction of involved parties.
- Trained, disciplined and motivated staff to give all residents and guests top-notch service.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Maintained records of patient diets including any special requirements or restrictions.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Coordinated menus for special events in accordance with health department standards.
- Investigated complaints from patients regarding their dining experience or nutritional needs.
- Developed policies and procedures related to patient meal services operations.
- Evaluated food production to check whether food was being made, portioned and handled correctly.
- Checked with residents to ask about food quality, satisfaction and personal likes or dislikes.
- Coordinated food inventory and maintained costs within budget guidelines.
- Adhered to all local, state, federal regulations pertaining to dietary management practices.
- Delegated work to staff, setting priorities and goals.
- Assisted in developing and implementing nutritional care plans for patients.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Resolved any issues or complaints from customers in a timely manner.
- Completed multiple duties by handling transactions, maintaining cleanliness, and displaying exceptional customer service.
Dietary Assistant
Apple Cooney Healthcare
Helena, MT
06.2014 - 09.2019
- Helped with meal prep for daily meals, following strict sanitation, and food handling guidelines
- Calculated nutritional requirements to assess adequacy of diet and nutrition support.
- Assisted in monitoring patient diets per physician orders or nutritionist recommendations.
- Educated employees by serving as nutrition resource to departmental and healthcare staff to enhance nutritional services.
- Supervised food production or service or assisted dietitians or nutritionists in supervision or planning.
- Ordered supplies for the dietary department from approved vendors.
- Greeted guests warmly upon arrival at the dining area and provided them with an overview of available menu items.
- Served food and snacks according to planned menu and patients' diet orders.
Dietary Aide
apple cooney healthcare
Helena, MT
09.2013 - 06.2014
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Served food and beverage items to residents, meeting therapeutic diets.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Education
Some College (No Degree) - BS Finance And Accounting
Southern New Hampshire University
Hooksett, NHSkills
- Nutrition requirements
- Plates presentation
- Nutritional deficiencies
- Meal planning
- Food assembly
- Therapeutic meals
Timeline
Marketing Associate
Syndicate Brothers
09.2023 - 02.2024
Dietary Cook
apple conney healthcare
03.2023 - Current
Dietary Manager
Eduro Healthcare
09.2019 - 08.2022
Dietary Assistant
Apple Cooney Healthcare
06.2014 - 09.2019
Dietary Aide
apple cooney healthcare
09.2013 - 06.2014
Some College (No Degree) - BS Finance And Accounting
Southern New Hampshire University
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