Emilee Hernly
Claims Writer
Muncie,IN
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Residential Claim Estimator
GAF Scope Connect
Muncie , IN
10.2023 - Current
- Proficient in Xactimate estimating software, including detailed damage assessment, line-item selection, sketch creation, and cost calculations.
- Generate accurate Xactimate estimates for residential property damage claims, ensuring a thorough scope of work.
- Update and maintain the database of contractors.
- Maintain up-to-date knowledge of industry trends, pricing fluctuations, and new materials, and technologies.
- Generate timely proposals to clearly communicate correspondence, and bid clarifications.
- Ensure compliance with all relevant regulations and standards in the preparation of estimates.
Store Manager
Charlotte Russe
Mun, IN
03.2012 - 03.2019
- Provided excellent customer service while driving sales on the floor.
- Leveraged individual staff strengths, and created developmental plans in order to prepare all levels of positions for future growth within the organization.
- Hit weekly and monthly sales quotas while maintaining payroll.
- Knew all aspects of all products offered, enabling increased sales numbers.
- Trained new employees on product knowledge and system use.
- Merchandise the sales floor to follow the weekly/monthly visual direction, including displays and promotions.
- Aware of and executed all loss prevention and safety policies, and procedures.
- In charge of creating the store management and associate schedules.
Education
Associate of Applied Science - Hospitality Administration And Management
Ivy Tech Community College of Indiana
Muncie, IN08-2015
Skills
- Highly motivated
- Capable problem solver
- Exceptional customer service
- Strong communication
- History of exceeding employer expectations
- Surpass sales quota across diverse customer base
- Forward thinking and future oriented
- Team oriented leader
- Demonstrate sense of urgency
- Strong Interpersonal skills
Certification
- Xactimate Level 1 and 2 Certified.
Timeline
Residential Claim Estimator
GAF Scope Connect
10.2023 - Current
Store Manager
Charlotte Russe
03.2012 - 03.2019
Associate of Applied Science - Hospitality Administration And Management
Ivy Tech Community College of Indiana
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