Emilee Horky
Flagstaff
Summary
Committed and hardworking Cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Nimarcos Pizza
04.2024 - Current
- Addressed customer needs and made product recommendations to increase sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Worked with floor team and managers to meet wide range of customer needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
Student Brand Ambassador
Alani Nu
08.2024 - Current
- Communicated product information with confidence and educated consumers about company.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Demonstrated products to customers to illustrate features, advantages and benefits.
Hostess
Keegan's Grill
12.2020 - 01.2024
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
Bachelor of Science - Nutrition Sciences
Northern Arizona University
Flagstaff, AZ05-2026
High School Diploma -
Seton Catholic Preparatory
Chandler, AZ05-2022
Skills
- Brand awareness
- Guest complaint resolution
- Guest relations
- Phone etiquette
Certification
- ServSafe Food Handler's Certification
- Arizona Food Handler's Card
- Arizona Alcohol Certification
Timeline
Student Brand Ambassador
Alani Nu
08.2024 - Current
Cashier
Nimarcos Pizza
04.2024 - Current
Hostess
Keegan's Grill
12.2020 - 01.2024
Bachelor of Science - Nutrition Sciences
Northern Arizona University
High School Diploma -
Seton Catholic Preparatory
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