Emilee Latronico
Rainbow City,AL
Summary
Dynamic and customer-focused professional with extensive experience at Pruett's Bar-B-Q, excelling in customer service and team collaboration. Proven ability to manage orders accurately and resolve complaints effectively, enhancing guest satisfaction. Skilled in cash handling and multitasking, consistently delivering exceptional service in fast-paced environments.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Assistant Cosmetologist
Nicole Pell
09.2024 - Current
- Assisted clients with personalized hair care consultations to address individual needs and preferences.
- Maintained salon equipment to ensure optimal performance and safety standards.
- Executed sanitation practices to uphold hygiene and cleanliness throughout the salon.
- Supported hairstylists by preparing tools and products for various services.
- Managed product inventory by tracking supplies and restocking as needed.
- Scheduled appointments efficiently to maximize client flow and service delivery.
- Organized workstations to ensure a tidy and efficient environment for service delivery.
- Offered professional cuts, color services and extensions to salon customers.
Waitress
Pruett's Bar-B-Q
06.2021 - 12.2025
- Provided exceptional customer service by promptly addressing guest inquiries and requests.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Managed customer orders efficiently, ensuring accuracy and satisfaction.
- Trained new staff on restaurant procedures and customer service best practices.
- Handled customer complaints with empathy, resulting in positive resolutions.
- Communicated effectively with team members to coordinate service during peak hours.
Sales Associate
Tuxedo Inn
08.2020 - 10.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Receptionist
Woods Chiropractic
02.2020 - 06.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Education
High School Diploma -
Hokes Bluff High School
Hokes Bluff, AL05-2020
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Order taking
- Cash handling
- Menu recommendations
- Problem-solving
- Teamwork and collaboration
- Social skills
- Multitasking
- Excellent communication
Timeline
Assistant Cosmetologist
Nicole Pell
09.2024 - Current
Waitress
Pruett's Bar-B-Q
06.2021 - 12.2025
Sales Associate
Tuxedo Inn
08.2020 - 10.2021
Receptionist
Woods Chiropractic
02.2020 - 06.2021
High School Diploma -
Hokes Bluff High School