Summary
Overview
Work History
Education
Skills
Timeline
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Emilee  Moore

Emilee Moore

Senior Advocate
Mesa,AZ

Summary

Support day-to-day program operations with expertise in records management and resource coordination. Skillfully meet diverse needs and address issues to maintain efficiency and program outreach. Demonstrated success in building long-lasting relationships.

Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work History

Senior Advocate

Carvana LLC
Tempe , AZ
04.2021 - Current
  • Built long-term, loyal customer relations by providing top-notch service and detailed order, account, and service information.
  • Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Worked on several Special Project finding new ways for our customers to sell there vehicles in seamless,easy process.
  • Supported call center associates by taking on escalated calls, handling complex concerns and achieving customer satisfaction targets.

Administrative Assistant

Sentry Management
Tempe , AZ
03.2020 - 03.2021
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Executed record filing system to improve document organization and management.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.

Office Manager

Property Plus USA
Chandler, AZ
01.2018 - 03.2020
  • Updated reports, managed accounts, and generated reports for company database.
  • Coordinated special projects and managed schedules.
  • Maintained computer and physical filing systems.
  • Managed office operations while scheduling appointments for department managers.

Education

High School Diploma -

Red Mountain High School
Mesa, AZ
09.2014 - 05.2018

Skills

Training and Development

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Timeline

Senior Advocate

Carvana LLC
04.2021 - Current

Administrative Assistant

Sentry Management
03.2020 - 03.2021

Office Manager

Property Plus USA
01.2018 - 03.2020

High School Diploma -

Red Mountain High School
09.2014 - 05.2018
Emilee Moore Senior Advocate