Self-motivated offering great work ethic and devotion. Have the ability to handle multiple tasks and complete them in a timely manner. Detailed orientated, focused, proactive and able to work well with the public.
Overview
12
12
years of professional experience
Work History
Teller
Wintrust Bank
Lake Forest, Illinois
02.2025 - Current
Process a variety of financial transactions (check cashing, withdrawals, deposits, loan payments, etc.) and accurately balance these transactions
Operate a teller drawer to serve customers and bank personnel in lobby or drive up.
Recognize potential cross-sell opportunities and direct customers to appropriate bank personnel.
Develop skills to recognize potential fraud and report to management as necessary. Comply with all department, bank and regulatory policies and procedures. Uphold established Wintrust culture.
May be responsible for bank opening/closing and may be required to participate in community events.
General Manager of Operations
Bristol 45 Diner
Bristol, WI
11.2013 - Current
Manage daily operations of the organization, including directing personnel, budgeting, planning, and organizing events Establish work schedules, ensuring tasks are done effectively and completed properly
Provide employees with guidance in handling difficult problems and resolving escalated complaints or disputes
Created relationships that make loyal customers and repeat business while maintaining customer satisfaction.
Rewarded with prime working times.
Accounts Payable and Commissions Contractor
Bluum
Minneapolis, Minnesota
01.2024 - 04.2024
Outstanding Spiff claim cleanup
Use Netsuite to do Spiff Claim applications and update payment tracker
Upload new Spiff claim programs and create spiff claim spreadsheets pulling information from Netsuite
Prepare spiff claims for spiff claim submission to send invoices to companies to review and follow through with accounts payable specialist
Special commissions preparation for specific company personnel
Bonus record generation and review
Accounts Receivable Contractor
PaR Systems
Saint Paul, Minnesota
11.2023 - 01.2024
Communicating with previous clients and customers to request payments and arrange payment plans
Managed aging reports to track outstanding invoices effectively.
Creating reposts and balance sheets that document overall profits and losses
Updating clients' accounts based on payments or contact information
Facilitates meetings with Accounting team and presents current update on progression of milestone updates
Maintaining bookkeeping database (Netsuite) and spreadsheets and updating inforamtion as needed
Compliance Processer
JHT Holdings
Kenosha, Wisconsin
03.2023 - 10.2023
Identifying, investigating and reporting compliance issues, irregularities, and violations
Preparing and filing compliance reports
Preparing and accurately importing tax data for Oregon, using excel, Revver, and other company software
Consulting with the legal department and advising leadership and management on compliance matters
Handling credit card receipts and processed payments for accounting department
Audit daily, monthly, quarterly reports, processed errors and corrected paperwork in a timely manner
Worked directly with auditor and Driver Safety and Compliance Director to create templates to accurately compile information in an efficient way, utilizing excel and other company software
Loan Servicing Associate
Gateway Mortgage
Kenosha, WI
12.2020 - 05.2022
Handle routine and complex inquiries from customers, title companies and vendors each day.
Prepare and deliver loan documents to title and escrow teams
·Audit files regularly to detect and correct paperwork and processing errors
Reviewed and corrected errors on interest, principal and closing costs
Process payoffs, releases and curtailments for Conventional, VA and FHA loans
Delivered prompt, knowledgeable solutions to address customers' loan service issues
Review customer accounts to determine on-time payments and loan term compliance
Record applications for loan and credit, loan information and distribution of funds
Accounting Finance Intern
Kenosha County- Department Of Public Works
Bristol, WI
05.2019 - 08.2019
Involved in confidential meetings for County’s yearly budget preparation and supported other special accounting projects.
Accurately inputted financial data into General Ledger under the guidance of County personnel.
Processed payments, credits and other transactions using company software applications.
Assessed data and information to check entries, calculations and billing codes for accuracy.
Administrative Assistant
UW-Milwaukee: University Safety & Assurances
Milwaukee, WI
10.2018 - 07.2019
Communicate via telephone, email and written correspondence with University Safety and Assurance clients.
Maintain Affiliation Agreement, Training and Driver Authorization databases.
Perform routine scanning, filing, mail sorting, and ordering supplies.
Assist with a variety of projects, including fire extinguisher training and fire drills.
Reception duties, answering telephones, directing calls and providing information.
Assist with on-campus errands and deliveries.
Accounting Intern
Kenosha County Public Works
Bristol, WI
05.2018 - 08.2018
Maintain fixed asset information in the County's Fixed Asset System.
Develop equipment inventory list and maintenance schedule by working with Finance and Facilities personnel.
Prepare various financial statements and reports from accounting system and distribute to appropriate County personnel.
Perform analysis and reconciliations of various accounts to resolve discrepancies by collecting and analyzing information and resolving problems.
Contribute to department and organization special projects as assigned.
Contribute to team effort by accomplishing related results as needed.
Education
BBA - Finance
University of Wisconsin - Milwaukee
Milwaukee, WI
Skills
Analytical ability
Transaction processing accuracy
Microsoft Excel
Netsuite, AX Dynamics, Quickbooks, Jobscope
Accounts reconciliation
Vendor relationship management
Loan Information Recording
Calculations Review
General ledger maintenance
Budget preparation
Financial analysis
Affiliations
High School: honor roll (4 years), gold card recipient, Renaissance club (achieved gold medal for above average GPA all 4 years.)