Emilee Robison
Lancaster,PA
Summary
Dynamic manager with a proven track record at Ritas, excelling in operations management and staff training. Enhanced customer satisfaction through effective conflict resolution and team leadership. Implemented inventory control practices that reduced waste significantly, while fostering a positive work environment that promoted adaptability and flexibility among team members.
Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager
Ritas
02.2025 - Current
- Supervised daily operations to ensure efficient service delivery and customer satisfaction.
- Trained staff on product knowledge and operational procedures to enhance team performance.
- Implemented inventory management practices to maintain optimal stock levels and reduce waste.
- Developed scheduling systems to optimize workforce allocation during peak hours.
- Resolved customer complaints promptly, enhancing overall customer experience and loyalty.
Babysitter
Family Members and Freinds
02.2020 - Current
- Supervised children's activities, ensuring safety and engagement during playtime.
- Developed age-appropriate educational games to enhance learning and creativity.
- Communicated effectively with parents regarding children's routines and developmental progress.
- Managed meal preparation, adhering to dietary restrictions and promoting healthy eating habits.
Crew Leader
Tropical Smoothie Cafe
04.2022 - 03.2025
- Supervised daily operations, ensuring optimal workflow and customer satisfaction.
- Trained and mentored new crew members on food preparation and service protocols.
- Implemented inventory management practices to maintain product quality and availability.
- Enhanced team performance through effective scheduling and task delegation.
Education
High School Diploma -
Hempfield High School
Landisville, PA06-2025
Skills
- Staff training
- Operations management
- Customer service
- Inventory control
- Conflict resolution
- Team leadership
- Communication skills
- Time management
- Staff training and development
- Positive attitude
- Adaptability and flexibility
Certification
- CPR Certified
Timeline
Manager
Ritas
02.2025 - Current
Crew Leader
Tropical Smoothie Cafe
04.2022 - 03.2025
Babysitter
Family Members and Freinds
02.2020 - Current
High School Diploma -
Hempfield High School