Emilee Thiemann
Fenton,MO
Summary
Dedicated professional with a strong background in customer service and hospitality. Proven track record in operations management, efficient problem resolution, and adherence to health and safety compliance.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Housekeeper
Holiday Inn Express
Fenton, MO
07.2026 - Current
- Maintained cleanliness and organization of guest rooms, ensuring high standards of hygiene.
- Assisted in laundry operations, managing linens and towels efficiently.
- Responded promptly to guest requests for additional supplies or services.
- Followed safety protocols while using cleaning chemicals and equipment.
Restaurant General Manager
Tacobell
Valley Park, MO
03.2021 - 07.2026
- Led daily operations to ensure exceptional customer service and efficient workflow.
- Developed and implemented training programs for staff to enhance performance and retention.
- Managed inventory levels, reducing waste through effective ordering processes.
- Analyzed sales data to inform menu adjustments and promotional strategies.
- Oversaw financial performance, ensuring adherence to budgetary guidelines and cost controls.
- Fostered a positive work environment through team-building initiatives and conflict resolution strategies.
- Collaborated with marketing teams on local promotions, driving increased foot traffic and sales growth.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Carefully interviewed, selected, trained, and supervised staff.
- Correctly calculated inventory and ordered appropriate supplies.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Crew Member
Psghetties
Valley Park, MO
09.2024 - 01.2025
- Provided exceptional customer service through efficient order processing and attentive communication.
- Operated kitchen equipment and maintained food safety standards to ensure high-quality meal preparation.
- Collaborated with team members to streamline workflow during peak hours, enhancing overall productivity.
- Implemented best practices for cleanliness and sanitation, contributing to a safe dining environment.
- Resolved customer complaints effectively, enhancing satisfaction and loyalty through prompt service recovery.
Education
High School Diploma -
Rockwood Summit Highschool
Fenton, MOSkills
- Housekeeping
- Room sanitation
- Health and safety compliance
- Customer service
- Client relations
- Customer retention
- Teamwork
- Team coordination
- Problem resolution
- Workflow optimization
- Efficient multitasker
- Team leadership
- Employee training
- Client relations
- Onboarding processes
- Administrative skills
- Schedule management
- Employee evaluations
- Technical support
- Basic maintenance
- Safety compliance
- Equipment handling
- System troubleshooting
Certification
Hvac Certification
Food Safety/Food Handlers Certification
Timeline
Housekeeper
Holiday Inn Express
07.2026 - Current
Crew Member
Psghetties
09.2024 - 01.2025
Restaurant General Manager
Tacobell
03.2021 - 07.2026
High School Diploma -
Rockwood Summit Highschool