Emilee Watson
Tucson,AZ
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
Work History
Store Manager
LOFT
12.2021 - 01.2024
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Learned and adapted quickly to new technology and software applications.
- Gained extensive knowledge in data entry, analysis and reporting.
Assistant Manager
Soma
03.2018 - 12.2021
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Work Study Student
Student Health Services
08.2019 - 03.2020
- Provided administrative support to staff members, improving office efficiency and organization.
- Utilized strong time management skills to balance multiple responsibilities effectively while maintaining high-quality results.
- Managed an organized filing system for important documents, ensuring easy access when needed.
- Maintained confidentiality while handling sensitive information related to student records or university matters.
- Developed and implemented strategies to improve student engagement and retention.
Education
No Degree - Global Studies
Loyola University Maryland
Baltimore, MD05.2021
Associate of Arts - General Studies
Frederick Community College
Frederick, MD05.2019
Skills
- Team Development
- Operations
- Advertising and marketing
- Recruitment and hiring
- Employee Training
- Outstanding communication skills
Timeline
Store Manager
LOFT
12.2021 - 01.2024
Work Study Student
Student Health Services
08.2019 - 03.2020
Assistant Manager
Soma
03.2018 - 12.2021
No Degree - Global Studies
Loyola University Maryland
Associate of Arts - General Studies
Frederick Community College
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