Professional HVAC specialist prepared to deliver high-quality installations and maintenance services. Background includes comprehensive experience in installing, repairing, and maintaining HVAC systems. Known for collaborating effectively with team members and adapting to changing project requirements. Proficient in system diagnostics and committed to safety and efficiency.
Overview
8
8
years of professional experience
Work History
HVAC Installer
Dennis Heating and Air Conditioning
02.2021 - Current
Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
Located and marked pipe positions, hole passages and duct connections in walls and floors.
Installed bypass dampers, low voltage wiring, split systems, and package units in commercial or residential buildings.
Promoted workplace safety by consistently following established protocols and diligently wearing appropriate personal protective equipment.
Installed components to improve HVAC system performance.
Provided outstanding customer service throughout the entire project lifecycle, from initial consultation to final walkthrough after completion of installations.
Collaborated effectively with architects, engineers, electricians, and other construction professionals during large-scale projects, ensuring smooth coordination and successful outcomes.
Utilized pressure gauges and soap-and-water solutions to test pipe and tubing joints for leaks.
Enhanced overall team productivity through effective communication and collaboration during installations and repairs.
Streamlined installation processes by properly preparing job sites, ensuring all necessary materials were on hand before beginning work.
Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
Kept accurate records of time and materials used for each job to compile into service reports.
Proper installation of copper line set through residential and commercial homes, including brazing and flare connections.
Yard Customer Service
Truckee Tahoe Lumber
06.2018 - 02.2020
Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
Negotiated successful resolutions between customers and the company during disputes or disagreements.
Enhanced customer experiences by providing timely and accurate information on products and services.
Served as a liaison between customers and other departments within the organization, ensuring seamless coordination in addressing client needs.
Delivered personalized recommendations based on individual customer needs, driving sales growth.
Increased customer satisfaction, carefully listening to their feedback and making necessary adjustments.
Resolved customer complaints with empathy, resulting in improved satisfaction ratings.
Maintained up-to-date knowledge of company policies, procedures, and promotions for accurate information sharing.
Lube Technician
Jiffy Lube
08.2016 - 05.2018
Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
Kept shop areas neat, clean, and free of safety hazards.
Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
Greeted customers and answered questions about oil changes and other services.
Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
Conducted safety checks for leaks to repair damage on undercarriage of vehicles.