Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Emiley Rutter

Mesa,AZ

Summary

Dynamic Parts Sales Representative with a proven track record at Empire, excelling in customer service and parts identification. Recognized for achieving high accuracy in order fulfillment and fostering teamwork. Proficient in inventory management and training new staff, ensuring operational efficiency and customer satisfaction. Committed to delivering exceptional results in fast-paced environments.

Offering strong foundation in customer service and relationship building, eager to thrive and grow in parts sales environment. Delivers ability to quickly learn product specifications and inventory systems, ensuring efficient and accurate service. Ready to use and develop communication and problem-solving skills in this role.

Seasoned Parts Manager skilled at improving procedures to maximize productivity and efficiency while streamlining processes and reducing costs. Terrific motivator and planner with in-depth understanding of parts, vendors and customer needs.

Overview

4
4
years of professional experience

Work History

Parts Sales Representative

Empire
02.2025 - Current
  • Acknowledge customers. Set an example of good customer relations and intra-company cooperation.
  • Receive mail-in purchase orders and confirming purchase orders. Make oral and written quotations to the customer.
  • Use the customer account list when processing open account parts orders.
  • Build hoses for customers as needed.
  • Works safely at all times. Adheres to all applicable safety policies. Complies with all company policies, procedures, and standards.
  • Fill orders from stock
  • Replenish shelf stock.
  • Pull PSO in the order assigned by lead person with less than 1 error per 1200 line items pulled
  • Pull orders for clients in a timely manner.

Warehouse Worker

Empire Southwest
04.2023 - 02.2025
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Fill orders from stock
  • Deliver parts to proper areas designated by the shipping code on the PSO.
  • Package parts.
  • Replenish shelf stock.
  • Pull PSO in the order assigned by lead person with less than 1 error per 1200 line items pulled
  • Improved safety standards, conducted regular checks and maintenance of warehouse equipment.
  • Minimized downtime, proactively identifying and reporting equipment malfunctions for prompt repair.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Helped train new employees in safe practices and warehouse procedures.
  • Moved furniture and boxes using utility dolly and truck ramp.

Waitress

Buzzys
03.2022 - 10.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Inspected dishes and utensils for cleanliness.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Answered customers' questions, recommended items, and recorded order information.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Cook/ Waitress

Calvin Street Pizzaria
08.2021 - 11.2021
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Supported kitchen staff training and development, leading to increased productivity and efficiency.
  • Showcased excellent knife skills for precise cutting and preparation of various ingredients.
  • Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
  • Trained new kitchen staff, ensuring they met restaurant's high standards.
  • Coordinated with front of house to ensure smooth service during busy periods, enhancing customer dining experience.

Education

High School Diploma -

Ray Unified School District
Kearny, AZ
05-2020

Skills

  • Teamwork orientation
  • Goal-oriented mindset
  • Customer needs assessment
  • Product knowledge expertise
  • Parts identification
  • Ordering parts
  • Customer service
  • Team collaboration
  • Verbal and written communication
  • Clean driving record
  • Email communication
  • Forklift operation
  • Invoice processing
  • Training and coaching
  • Goal setting
  • Inventory management
  • Order fulfillment
  • Vehicle operations
  • Shipping coordination
  • Delivery coordination
  • Inventory auditing
  • Cycle counting

Languages

English
Professional Working

Timeline

Parts Sales Representative

Empire
02.2025 - Current

Warehouse Worker

Empire Southwest
04.2023 - 02.2025

Waitress

Buzzys
03.2022 - 10.2024

Cook/ Waitress

Calvin Street Pizzaria
08.2021 - 11.2021

High School Diploma -

Ray Unified School District

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Emiley Rutter