Emili Duran Avila
Salem
Summary
Dedicated caregiver with a strong background at Pheasent Pointe. Expert in compassionate client care and medication coordination, I excel in resolving complex problems while ensuring a safe environment. My active listening and time management skills foster meaningful connections, enhancing patient well-being and satisfaction.
Overview
3
3
years of professional experience
Work History
Caregiver/Server
Pheasent Pointe Assisting Living
03.2023 - 06.2025
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Receptionist
McLaughlin Senior Living
09.2022 - 03.2023
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Resolved customer problems and complaints.
- Handled assignments independently with good judgement and critical thinking skills.
Education
High School Diploma
WAAST Woodburn High School
Woodburn, OR06-2018
Skills
- Documentation
- Compassionate client care
- Medication coordination
- Community activities
- Complex Problem-solving
- Verbal and written communication
- Direct patient care
- Respectful and compassionate
- Strong ethics
- Time management
- Active listening
- Multitask
- teamplayer
Languages
Spanish
Full Professional
Timeline
Caregiver/Server
Pheasent Pointe Assisting Living
03.2023 - 06.2025
Receptionist
McLaughlin Senior Living
09.2022 - 03.2023
High School Diploma
WAAST Woodburn High School
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