Emili Palacios Beristain
Summary
Enthusiastic and compassionate college student pursuing a degree in Speech Pathology with strong experience in customer service and communication. Skilled at building positive relationships, managing challenging situations with patience, and adapting quickly in fast-paced environments. Passionate about supporting children's learning and development. Seeking to bring empathy, dedication, and commitment to the workplace.
Overview
2026
2026
years of professional experience
Work History
Waitress
Pulpo Loco Restaurant
10.2024 - Current
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Customer Service Cashier
702WirelessCare
07.2021 - 05.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
Refreshment Seller
Pulpo Loco Restaurant
2017 - 2019
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
- Built relationships with customers and community to promote long term business growth.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Education
High School Diploma -
Desert Pines HS
05-2025
Speech-Language Pathology
Nevada State University
05-2028
Skills
- Cleanliness
- Customer service
- Order taking
- Greeting guests
- Cash handling
- Active listening
- Customer engagement
Languages
Spanish
English
Timeline
Waitress
Pulpo Loco Restaurant
10.2024 - Current
Customer Service Cashier
702WirelessCare
07.2021 - 05.2024
Refreshment Seller
Pulpo Loco Restaurant
2017 - 2019
High School Diploma -
Desert Pines HS
Speech-Language Pathology
Nevada State University
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