Emili Turnage
Panama City,FL
Summary
Dynamic professional with a proven track record, excelling in office management and customer relations. Adept at enhancing workflows and maintaining confidentiality, I effectively managed caseloads and improved referral rates. Strong organizational skills combined with a commitment to child safety drive my success in adoption services.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Adoption Admin Assistant
Twin Oaks Community Services
10.2024 - Current
- Established strong rapport with adoption agencies, hospitals, and community organizations, resulting in increased referrals and successful adoptions.
- Prioritized child safety and well-being by maintaining a strong knowledge of current best practices in adoption services through continuous professional development.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Managed caseload of prospective adoptive families, providing guidance and support throughout the adoption journey.
Paralegal
Seaton Law Offices. P.A
05.2020 - 09.2024
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Edited and proofread legal documents to verify accuracy.
- Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Prepared legal briefs, motions, and pleadings.
- Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
Office Administrative Assistant
Tightline Construction
08.2015 - 05.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Updated reports, managed accounts, and generated reports for company database.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Reduced costs by negotiating vendor contracts for office supplies and services.
- Completed weekly payroll for 15 plus employees.
Education
No Degree - Legal Studies
Centers For Advanced Legal Studies
Texas09-2012
Skills
- Office management
- Organizational skills
- Office administration
- Customer relations
- Billing
- Scheduling and calendar management
- Payroll processing
- Bookkeeping
- Document management
- Clerical support
- Mail handling
- Event coordination
Certification
Paralegal Certificate
Timeline
Adoption Admin Assistant
Twin Oaks Community Services
10.2024 - Current
Paralegal
Seaton Law Offices. P.A
05.2020 - 09.2024
Office Administrative Assistant
Tightline Construction
08.2015 - 05.2020
No Degree - Legal Studies
Centers For Advanced Legal Studies
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