Emilia Bevilacqua
Boulder,USA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Dog Groomer
Canine Cuts Grooming Salon
11.2021 - 08.2023
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Increased client retention through effective communication and understanding of pet owner preferences.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
- Managed appointment scheduling efficiently, ensuring timely service delivery to maximize daily productivity.
Dog Groomer
Kraiser's Natural Pet
09.2020 - 07.2021
- Increased client retention through effective communication and understanding of pet owner preferences.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
- Contributed to business growth by offering personalized grooming packages that catered to specific breeds and pet sizes.
- Broadened clientele base through successful word-of-mouth referrals from satisfied customers.
Resident Assistant & Caregiver
Columbine Health Systems
10.2020 - 07.2021
- Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
- Improved communication between residents and management through consistent updates and informative newsletters.
- Mentored new Resident Assistants, providing guidance on effective strategies for managing various situations.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
Behavior Health Tech
Imagine! Behavioral Health Services
01.2020 - 07.2020
- Improved patient outcomes by implementing evidence-based behavioral modification techniques.
- Enhanced the quality of care for patients with autism spectrum disorders through the development and implementation of tailored treatment plans.
- Reduced disruptive behaviors in clients by utilizing therapeutic communication and crisis intervention skills.
- Collaborated with interdisciplinary teams to create comprehensive and individualized care plans for each patient.
- Assisted patients in developing effective coping mechanisms, leading to improved emotional regulation and overall mental health.
- Documented detailed progress notes, facilitating accurate tracking of patient progress and enabling adjustments to treatment plans as needed.
Dog Grooming
Chicos Grooming Spa
07.2018 - 10.2019
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Increased client retention through effective communication and understanding of pet owner preferences.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
Barista
Starbucks
08.2017 - 07.2019
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Dog Groomer
Dirty Dogs Grooming Salon
09.2016 - 07.2017
- Managed appointment scheduling efficiently, ensuring timely service delivery to maximize daily productivity.
- Collaborated with fellow groomers to share best practices, continuously improving overall service quality and efficiency.
- Kept up-to-date on industry trends and advances in grooming tools and products to provide top-notch services for all customers.
Dog Daycare Attendant
Bowhaus
03.2016 - 09.2016
- Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
- Enhanced customer satisfaction by maintaining a clean, safe, and comfortable environment for dogs during their stay.
- Provided excellent care to dogs with special needs, ensuring they received proper medication and attention.
- Increased repeat business through friendly and professional communication with clients about their pets'' progress and behavior.
Dog Groomer
Struttin' Pups
10.2014 - 01.2016
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
- Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.
- Delivered exceptional customer service, addressing client concerns promptly and professionally to maintain a positive reputation.
- Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
Dog Groomer
Black Paw
11.2013 - 07.2014
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Showcased expertise in various grooming techniques for diverse dog breeds, delivering exceptional results every time.
- Collaborated with fellow groomers to share best practices, continuously improving overall service quality and efficiency.
Dog Bather
Petsmart
02.2011 - 02.2013
- Enhanced customer satisfaction by providing gentle and thorough dog bathing services.
- Maintained a clean and organized workspace for efficient grooming operations.
- Assisted groomers with prepping dogs for haircuts, resulting in streamlined appointments.
- Safely handled various breeds of dogs, ensuring their comfort throughout the bathing process.
Education
Veterinarian Assistant
Pima Medical Institute
Denver, CO07.2014
High School Diploma -
Colorado Virtual Academy High School
Northglenn, CO06.2011
Skills
- Verbal and Written Communication
- Relationship Building
- Behavior Treatment Plans
- Behavioral Management
- Documentation Skills
- Social Skill Development
- Behavior Modification Techniques
- Social Skills Development
- Crisis Management and Prevention
- Sensory Integration Support
- Applied Behavior Analysis
Certification
CPR
QMAP
BHT
Timeline
Dog Groomer
Canine Cuts Grooming Salon
11.2021 - 08.2023
Resident Assistant & Caregiver
Columbine Health Systems
10.2020 - 07.2021
Dog Groomer
Kraiser's Natural Pet
09.2020 - 07.2021
Behavior Health Tech
Imagine! Behavioral Health Services
01.2020 - 07.2020
Dog Grooming
Chicos Grooming Spa
07.2018 - 10.2019
Barista
Starbucks
08.2017 - 07.2019
Dog Groomer
Dirty Dogs Grooming Salon
09.2016 - 07.2017
Dog Daycare Attendant
Bowhaus
03.2016 - 09.2016
Dog Groomer
Struttin' Pups
10.2014 - 01.2016
Dog Groomer
Black Paw
11.2013 - 07.2014
Dog Bather
Petsmart
02.2011 - 02.2013
Veterinarian Assistant
Pima Medical Institute
High School Diploma -
Colorado Virtual Academy High School
CPR
QMAP
BHT
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