Emilia Citoler
Fishers,Indiana
Summary
Highly driven undergraduate student with experience in food service, childcare, and retail.
Overview
4
4
years of professional experience
Work History
Youth Worker
MLK Center
Indianapolis, IN
06.2024 - 08.2024
- Facilitated group discussions, activities, and workshops for youths on a variety of topics.
- Organized recreational activities such as sports, games, field trips, and arts and crafts.
- Provided emotional support and guidance to youths in difficult situations.
Crew Member
Trader Joe's
Indianapolis, Indiana
10.2022 - 01.2023
- Organized and stored ingredients according to schematics and expiration dates
- Recommended menu items according to customer preferences and dietary restrictions
- Provided guests with efficient but friendly and engaging customer service
Team Manager
Graeter's Ice Cream
Fishers, IN
05.2020 - 10.2022
- Placed weekly orders for ice cream, candy, commissary, and other retail merchandise
- Rotated all items according to their respective dates to ensure the quality of the products
- Created weekly schedule for 15 plus employees based on sales forecast, allotted labor hours and employee requests
- Led and directed team members on exceptional guest service, operations and procedures
- Promoted from team member to team lead, then passed several written and verbal tests for the team manager position
- Solely responsible for catering orders, including customer contact, preparation and delivery
Education
Bachelor of Arts - Psychology, Neuroscience
Miami University
Oxford, OH12-2026
HIGH SCHOOL DIPLOMA -
Fishers High School
Fishers, IN05.2022
Languages
Spanish
Native/ Bilingual
Timeline
Youth Worker
MLK Center
06.2024 - 08.2024
Crew Member
Trader Joe's
10.2022 - 01.2023
Team Manager
Graeter's Ice Cream
05.2020 - 10.2022
Bachelor of Arts - Psychology, Neuroscience
Miami University
HIGH SCHOOL DIPLOMA -
Fishers High School