Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Dominos Pizza Inc.
Fort Wayne, Indiana
10.2019 - Current
Conducted regular performance reviews for employees to identify areas of improvement.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Developed a system for tracking inventory and ordering supplies as needed.
Ensured compliance with safety regulations and company policies.
Assisted in the development of operational strategies to ensure efficient and productive operations.
Managed customer service inquiries and complaints in a timely manner.
Resolved conflicts between team members in an effective manner.
Maintained up-to-date knowledge of company products and services.
Created reports on sales trends, inventory levels, and financial data.
Supervised daily operations including scheduling shifts, assigning duties.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.