Emilia/ Child Care provider Del Alto
Barista
Lancaster,CA
Summary
Experienced barista with over 10 years in the coffee industry, including 9 years in leadership roles.
I am known for my ability to connect with customers, communicate effectively through active listening, and empathize with their needs. Alongside my coffee industry experience, I have dedicated over 18 years to caring for children with special needs, focusing on their physical, emotional, and mental well-being. Driven by a passion to serve my community, I aspire to advocate for foster children by pursuing a degree in law or social services.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
02.2024 - Current
- Experienced Barista with 10 years in the industry, including 9 years in a supervisory role.
- Proven expertise in managing daily operations, training and leading staff, and delivering exceptional customer service in fast-paced environments.
- Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
- Reduced waste by implementing inventory control measures and properly storing perishable goods.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
Child care provider
Everton Foster Home
08.2006 - Current
- Compassionate and dedicated Child Care Provider with 18 years of experience supporting children with physical and mental special needs
- Demonstrates a strong ability to create a nurturing and inclusive environment.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
Bus Aide
Student Transportation of America
01.2013 - 12.2014
- Dedicated Bus Aide with 2 years of experience in ensuring the safety and well-being of students during transportation
- Proven ability to manage and supervise children, handle emergency situations, and maintain a positive and orderly environment.
- Demonstrated excellent conflict resolution skills by mediating disputes between students while maintaining a calm demeanor under pressure.
Education
Associate of Arts - Administrative of Justice
Antelope Valley College
Lancaster, CA01.2014
Skills
- Exceptional customer service
- Team Leadership
- Active listener
- Inventory Management
- Teamwork and Collaboration
- Time Management
- Adaptable and Flexible
- Problem-Solving
- Reliable and Dependable
- Multitasking Abilities
- Excellent Communication
- Task Prioritization
Certification
California Food Handlers Certificate, Servsafe, 01/01/24
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Won Partner of the quarter in 2022.
- Supervised team of 15 staff members.
- Promoted to supervisor after 10 months.
Work Preference
Work Type
Part TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceFlexible work hoursPersonal development programsHealthcare benefits401k matchPaid time offStock Options / Equity / Profit SharingPaid sick leave4-day work weekWork from home optionTimeline
Barista
Starbucks
02.2024 - Current
Bus Aide
Student Transportation of America
01.2013 - 12.2014
Child care provider
Everton Foster Home
08.2006 - Current
Associate of Arts - Administrative of Justice
Antelope Valley College
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