Overview
Work History
Education
Skills
References
Projects
Timeline
Generic

Emilia Gioia

Richmond,CA

Overview

5
5
years of professional experience

Work History

Sales Associate

Anthropologie
09.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Key Holder

Title Nine
05.2024 - 08.2024
  • I got promoted to Key Holder at Title Nine
  • I started closing and opening on my own while also reading and putting in the numbers for the month/day like our sales goal
  • I got more knowledgeable about the behind the scenes of retail stores and how their sales operations work.

Sales Associate

Title Nine
05.2023 - 08.2023
  • Worked at Title Nine outdoor retail store for summers home from school, and during winter break
  • I was a sales associate so I mainly focused on selling our products to customers
  • I got very familiar with product knowledge so I would know about the products I was selling
  • I got lots of experience with customer service and experience, sales operations, creative problem solving and team building all at Title Nine
  • Also a lot of customer engagement and making the customers feel at home and comfortable in the store while also having boundaries but always being there to help when needed.

Volunteer

Milo Foundation
02.2021 - 06.2021
  • Volunteered for a few months during COVID at the Milo Foundation, a rescue for animals, mostly dogs and cats
  • I went once every few days and walked the dogs and hung out with them so they were able to get social time.

Intern

County Supervisors Office
09.2019 - 01.2020
  • Interned in an office environment for a County Supervisor, did a lot of organizing paperwork and files, event planning, and video editing and got a lot of knowledge in local government and how it works.

Counselor in training

Camp Kee Tov
06.2019 - 08.2019
  • CIT (Counselor in Training) at a Jewish day camp in Berkeley CA
  • Spent all day with kids, doing activities with them
  • As well as helping organize and coming up with the activities
  • Also learned first aid and what to do in different scenarios if a child got hurt or sick
  • Started working there after being a camper there for many summers before.

Education

BA - Sociology And Political Science

San Diego State University
San Diego, CA
05.2026

High School Diploma -

El Cerrito High School
El Cerrito
06.2022

Skills

  • Childcare
  • Customer experience & service
  • Teamwork and Collaboration
  • Excellent people skills
  • Relationship Building
  • Money Handling
  • Stocking and Receiving
  • Store Opening and Closing
  • Product Sales
  • POS System Operation
  • Merchandising knowledge

References

  • Sonia Bustamante, Chief of Staff at County Supervisor's office, 510-409-3004
  • Jenny Snapp, Store manager at Title Nine, 224-217-8967
  • Jess Skalet, Former store manager at Title Nine, 510-526-1972

Projects

Coastal Cleanup in Richmond, Volunteer organizer, Volunteer for 7 years at the annual event every September to clean up the shoreline in the Richmond marina. Deliver/pass out supplies to volunteers, help people with waiver and registration forms, set up and clean up snacks and beverages plus also going out and picking up trash.

Timeline

Key Holder

Title Nine
05.2024 - 08.2024

Sales Associate

Anthropologie
09.2023 - Current

Sales Associate

Title Nine
05.2023 - 08.2023

Volunteer

Milo Foundation
02.2021 - 06.2021

Intern

County Supervisors Office
09.2019 - 01.2020

Counselor in training

Camp Kee Tov
06.2019 - 08.2019

BA - Sociology And Political Science

San Diego State University

High School Diploma -

El Cerrito High School

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Emilia Gioia