Emilia Gunter
Madison,MS
Summary
Friendly licensed aesthetician dedicated to providing exceptional service to clients through delivery of beauty services. Energetic professional with excellent skill and technique.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Student Aesthetician
Mississippi Institute
Clinton, MS
10.2023 - Current
- Developed new styles and techniques.
- Maintained retail product knowledge to answer customer questions, share benefits and increase sales.
- Performed chemical peels and microdermabrasion for non-invasive skincare treatments.
- Provided waxing services for clients, including eyebrows, upper lips, legs and arms.
- Educated clients on skincare techniques based on skin type and individual needs.
- Provided makeup application services.
- Updated and maintained customer information records and beauty services provided.
- Ensured compliance with health department regulations regarding sanitation procedures within the spa setting.
- Advised clients about post-treatment care instructions following a facial service.
- Kept detailed records of all products used during each treatment session.
- Greeted customers upon arrival at the spa and made them feel welcome.
- Assisted with the preparation of aesthetician supplies such as creams, lotions and masks.
- Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
- Completed facial treatments and brow services.
- Assisted with administrative duties such as filing paperwork or taking payments from customers.
- Maintained cleanliness in treatment rooms by sanitizing equipment before and after use.
- Kept work stations clean and sanitized scissors, combs and other styling tools.
- Applied makeup to clients according to their individual preferences or special occasion requirements.
- Performed facial treatments such as exfoliation, extraction, mask application and massage techniques.
- Prepared facility and equipment for client visits.
- Conducted skin analysis to assess client's needs and recommended treatments accordingly.
- Maintained schedule of class assignments to meet deadlines.
Restaurant Hostess
CAET [seafood I oysterette]
Ridgeland, MS
10.2023 - Current
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Informed kitchen staff of any special orders or dietary restrictions.
- Provided menus and answered questions about menu items and specials.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Assisted staff by serving food and beverages or bussing tables.
- Notified server after seating parties in section to facilitate prompt service.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Answered phones promptly to record and confirm reservations.
- Collected reservation information and communicated updates to guests via mobile device or in-person.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Greeted guests and gathered information to seat groups or place on waitlist.
Law Firm Receptionist
Rollins Law Firm
Ridgeland, MS
10.2020 - 08.2021
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Processed payments and updated accounts to reflect balance changes.
- Sorted incoming mail and directed to correct personnel each day.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Scheduled appointments for clients, customers, and other visitors.
- Organized conference room reservations for meetings or events.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Investigated and analyzed client complaints to identify and resolve issues.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Greeted visitors and provided them with assistance.
- Scheduled and confirmed appointments.
- Greeted customers, answered general questions and directed to appropriate locations.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Updated and recorded customer or client information to maintain accounts.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Performed data entry tasks into various computer systems accurately and promptly.
- Coordinated with vendors for repairs and maintenance of office equipment such as printers or computers.
- Worked with cross-functional teams to achieve goals.
Retail Sales Associate
Gingersnaps
Ridgeland, MS
01.2018 - 01.2019
- Tracked inventory levels throughout the day and restocked items as needed.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Promoted special offers and discounts to encourage additional purchases.
- Helped customers by answering questions and locating merchandise.
- Handled customer complaints in a professional manner.
- Ticketed, arranged and displayed merchandise to promote sales.
- Demonstrated knowledge of store products and services.
- Calculated pricing, applied discounts and collected payments to process transactions.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Greeted customers upon entering the store and provided assistance.
- Reported any discrepancies in inventory counts or pricing issues promptly.
- Kept informed about new products arriving at the store on a regular basis.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Cleaned shelves, counters and tables to maintain organized store.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Created price tags and merchandise signs for new items.
- Bagged or packaged purchases and wrapped gifts.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Understood and followed oral and written directions.
Education
Holmes Community College
Skills
- Client Needs Assessment
- Client Education
- Client Intakes
- Tool, Equipment, and Surface Sanitizing
- Appointment Scheduling
- Eyebrow Shaping
- Creativity and Originality
- Product Knowledge
- Service Marketing
- Dye and Tint Application
- Social Media Marketing
- Social Skills
- Chemical Application
- Makeup and Skincare
Certification
CPR
Chemical Peel Certification
Hydrafacial Certification
Microdermabrasion Certification
Advanced Esthetics Certification
Waxing Certification
Makeup Artistry Certification
Barbicide Certification
Timeline
Student Aesthetician
Mississippi Institute
10.2023 - Current
Restaurant Hostess
CAET [seafood I oysterette]
10.2023 - Current
Law Firm Receptionist
Rollins Law Firm
10.2020 - 08.2021
Retail Sales Associate
Gingersnaps
01.2018 - 01.2019
Holmes Community College