Emilia Hansson

Assisted with preparations for Chuks Collins Fashion Week.

• Steamed clothes to eliminate wrinkles.
• Ensured all accessories were paired appropriately with designated outfits.
• Organized various documents including show schedules, model lineups, and designer notes.
• Supporting stylists or designers with any tasks that ensure the show runs seamlessly.

Worked at Tommy Hilfiger store.

• Top performer.
• Supervised team effectively when the manager was away.
• Greeted customers and provided exceptional customer service.
• Assisted customers with product selection, sizing and styling.
• Provided accurate information about products, prices and services.
• Upsold additional items based on customer interests and needs.
• Cultivated lasting connections with customers, enhancing repeat sales.
• Conducted inventories on a regular basis to track stock levels.
• Cultivated customer trust through personalized interactions.
• Handled customer complaints in a professional manner.
• Attended weekly team meetings to review performance goals and objectives.
• Suggested ideas for improving store operations and increasing profits.
• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
• Collaborated with management teams to develop innovative marketing strategies.
• Reviewed customer feedback to suggest enhancements in service delivery.
• Upheld high standards of store cleanliness in all areas.
• Organized new merchandise with eye-catching displays to boost sales.
• Fostered partnerships with both peers and executives to promote team achievement.
• Supported colleagues with sales procedures to reach specified goals each day.
• Utilized digital tools to help customers find products.
• Guided team in delivering exceptional customer service.
• Interacted with clients to guide purchasing decisions.

CONVENDUM is a provider of modern coworking spaces and office solutions, catering to businesses of all sizes.

• Provided excellent customer service by responding promptly to inquiries and requests from guests.
• Addressed concerns effectively, maintaining a professional demeanor.
• Worked with team members to maintain smooth operations throughout shifts.
• Strengthened interpersonal skills in daily engagements with diverse individuals.
• Enhanced problem-solving skills to swiftly resolve member issues in a high-pressure environment.
• Achieved high member satisfaction through efficient task handling.
• Strengthened cooperation skills and maintained a welcoming work environment.
• Addressed and resolved customer complaints promptly; communicated major issues to the manager.

Alewalds is a Swedish retailer specializing in outdoor and sports apparel and equipment.

• Utilized opportunities for direct customer engagement to enhance professional expertise.
• Acquired valuable insights into store management, customer relations, and sales strategies.
• Managed and executed various tasks to support daily retail activities.
• Gained hands-on experience in customer service, inventory management, and sales assistance.
• Supported the team with merchandise display organization, product restocking, and maintaining store cleanliness.
• Gained comprehensive understanding of retail industry during internship.

• Involved in several undertakings and responsibilities within the preschool.
• Displayed strong leadership in everyday duties.
• Led various group activities to encourage children's participation.
• Maintained a clean environment through dishwashing and table sanitization.
• Coordinated activities to elevate children's enjoyment.
• Enhanced children's activities by fostering a supportive atmosphere.

Assisted in team support activities during my soccer career.

• Engaged in team-supporting fundraising initiatives.
• Maintained cleanliness by disinfecting surfaces daily.
• Organized and replenished cafeteria supplies.
• Prepared various food items including sandwiches, salads, and desserts.
• Maintained high levels of customer satisfaction.
• Demonstrated effective sales strategies to motivate customers to purchase.