Emilia Jackson
Dallas
Summary
Offering strong foundation in leadership and teamwork, coupled with genuine eagerness to learn and grow in dynamic setting. Brings adaptable approach to managing operational processes and problem-solving in high-paced environments. Ready to use and develop organizational and communication skills. Personable and motivated with strong ability to lead teams effectively and maintain positive work environment. Demonstrates understanding of operational procedures and possesses strong organizational and communication skills. Committed to driving team success and ensuring high levels of productivity. Professional leader in team management and operational coordination. Effective at driving team performance and ensuring adherence to company policies. Known for fostering collaboration and delivering consistent results. Skilled in conflict resolution and time management. Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Leader
The Home Depot Inc
04.2022 - Current
- Assisted customers with product selection and inquiries to enhance satisfaction.
- Maintained organized merchandise displays to attract customer attention and promote sales.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
- Collaborated with team members to achieve daily sales goals through effective communication.
- Engaged with customers to gather feedback, contributing to improved service delivery strategies.
- Built relationships with customers to encourage repeat business.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
- Trained and mentored new cashiers on transactional processes and customer service standards.
- Resolved customer inquiries and issues promptly, enhancing overall customer satisfaction and loyalty.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
Education
Bachelor of Science - Biology
University of North Texas
Denton, TX05-2026
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Customer service focus
- Team motivation
- Strong verbal and written communication
- Training assistance
- Creative problem solving
- Team collaboration and leadership
- Team supervision
- Conflict resolution
- Staff education and training
- Sales expertise
Certification
- PT - Phlebotomy Technician
Languages
Spanish
Professional Working
Timeline
Shift Leader
The Home Depot Inc
04.2022 - Current
Bachelor of Science - Biology
University of North Texas