Emilia Kamunyaru
Summary
Professional hospitality Room attendant & Assertive Organizer with 5 years experience ,strong attention to cleanliness, efficiency, and guest satisfaction. Highly reliable team player known for flexibility and adaptability to changing needs. Skilled in maintaining high standards of hygiene and organization. Focused on delivering outstanding results and ensuring welcoming environment.
Overview
6
6
years of professional experience
Work History
ROOM ATTENDANT | STEWARDESS
The Regency Apartment Hotel
01.2019 - Current
- Collaborating with the front desk to handle guest checking/check-out procedures and provide personalized attention to guest requests
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Displayed strong organizational skills when managing personal cart inventory based on specific needs per shift, ensuring a seamless transition from one task to another without any delays or complications.
- Maintaining cleanliness of 30+ standard rooms daily ensuring high standard of cleanliness
- Improving room cleaning efficiency by organizing supplies effectively
- Providing exceptional guest service by promptly addressing requests and ensuring guest satisfaction during their stay
- Maintained an inventory of cleaning supplies, promptly restocking as needed to avoid shortages and interruptions in cleaning operations
- Maintained cleanliness in hotel common areas, including hallways, stairways, and employee areas
- Coordinated with the maintenance team to promptly address any repairs or maintenance issues in public areas
- Managed waste disposal efficiently, contributing to the hotel's sustainability goals
Education
High School Diploma -
Skills
- Guest Service Skills
- Physical Stamina and Agility
- Basic maintenance tasks
- Bed making proficiency
- Housekeeping knowledge
- Teamwork
- Use of cleaning equipment
- Cleaning and Sanitization Procedures
- Laundry Operation
Timeline
ROOM ATTENDANT | STEWARDESS
The Regency Apartment Hotel
01.2019 - Current
High School Diploma -
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