Emilia Kimanga

Seasonal Worker
Jellystone Park (Summer 2023) & Pirates Cove (Summer 2024)During my seasonal employment at Jellystone Park (Summer 2023) and Pirates Cove (Summer 2024), I gained valuable experience in customer service, communication, and operational tasks.

Jellystone Park (Summer 2023):
As a cashier, I was responsible for providing exceptional customer service by answering questions, assisting with park-related inquiries, and ensuring a smooth and positive experience for guests. I developed strong communication skills while interacting with customers, handling financial transactions, and processing payments accurately. Additionally, I managed stocking duties, ensuring that items were organized and easily accessible, helping to maintain the park's retail area.

Pirates Cove (Summer 2024):
In my role at Pirates Cove, I was responsible for checking guests into the park, ensuring all necessary paperwork and payments were completed accurately. I provided guests with information about park amenities and activities, contributing to a welcoming environment. My role also involved handling money, maintaining a cash register, and providing clear and professional communication to guests throughout their visit. In both roles, I developed skills in customer relations, time management, and teamwork, and contributed to creating a positive and efficient work environment.