Emilia Marrero
Philadelphia,PA
Summary
Seeking to use a dynamic customer service skill set to fulfill the positions within the staffing industry. My knowledge in front desk operations, sensitive document management, and facility management can be put forth to meet your company’s needs.
Overview
2
2
years of professional experience
Work History
Ambassador/ Hospitality
ATN Event Staffing
Philadelphia, PA
11.2022 - Current
- Greet and acknowledge guests and seat patrons by escorting them to assigned tables or communicate delays and
- Additional services such as beverages to keep them occupied while waiting
- Walk through the dining room during service to ensure guest.
- Ensure client coats were handled with care and properly distributed back.
- Greeted and welcomed international dignitaries to events, meetings and conferences.
- Built customer confidence by actively listening to concerns and giving appropriate feedback.
Hospitality Worker
Phaxis Staffing
New York, NY
10.2022 - 01.2025
- Courteously answer phone calls, welcome and seat guests, and present menus
- Prepared tables for meals by setting up linens, silverware, and glassware, and by removing used or dirty dishes and glasses from tables and counters
- Completed various dining room tasks while providing excellent customer service.
Education
High School Diploma -
W.H. Maxwell Career and Technical
Education
Skills
- High-volume dining
- Table bussing
- Item recommendation
- Supply restocking
- Food preparation
- Event preparation
Languages
Timeline
Ambassador/ Hospitality
ATN Event Staffing
11.2022 - Current
Hospitality Worker
Phaxis Staffing
10.2022 - 01.2025
High School Diploma -
W.H. Maxwell Career and Technical
Education
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