Emilia Mbisike
New York,NY
Overview
2026
2026
years of professional experience
Work History
Food Service Worker
Popeyes Louisiana chicken biscuit
New York, Manhattan
04.2014 - Current
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Maintained professional demeanor during interactions with customers and co-workers.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Packaged and bagged cooked food and prepared items.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Monitored food temperatures to ensure safety and quality standards were met.
- Delivered food orders promptly and accurately to guests tables.
- Performed opening and closing duties as assigned by management.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
Civil Service
Ticket back work program
New York, Manhattan
- Prioritized and organized tasks to efficiently accomplish service goals.
- Utilized various software and tools to streamline processes and optimize performance.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Updated and maintained databases with current information.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Worked effectively in team environments to make the workplace more productive.
- Identified needs of customers promptly and efficiently.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Worked with cross-functional teams to achieve goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
Security Officer
Residuals building
New York, New York
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Investigated all reported incidents of theft or vandalism on premises.
- Operated communication systems between officers stationed throughout the facility.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Monitored surveillance cameras and responded to suspicious activity.
- Patrolled crowds during events to preserve order and promote security.
- Provided escorts for visitors as needed throughout the facility.
- Documented security-related situations and submitted in-depth reports to superiors.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
Education
GED -
Vocational Schools Job
New York, New YorkTimeline
Food Service Worker
Popeyes Louisiana chicken biscuit
04.2014 - Current
Civil Service
Ticket back work program
Security Officer
Residuals building
GED -
Vocational Schools Job
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