Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Emilia Ochnicka

Brooklyn,NY

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

11
11
years of professional experience
2
2
years of post-secondary education

Work History

Manager

BMR INC.
Brooklyn, United States
08.2022 - Current
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Improved marketing to attract new customers and promote business.

Secretary/Manager

Antoine Jebran M.D., F.A.A.P.
Brooklyn, NY
09.2012 - 06.2022
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Identified opportunities to streamline processes and improve office operations and efficiency.
  • Organized and updated databases, records and other information resources.
  • Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
  • Cultivated strong relationships with vendors and partners supporting administrative operations.
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
  • Created organized filing system to manage department documents.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.

Education

Associate of Arts -

Kingsborough Community College of The City University of New York
Brooklyn, NY
09.2018 - 06.2020

Skills

    Strategic planning

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Additional Information

Attended Laguardia Community College from 2021 to 2022 in pursuit of Associate in Applied Science, specifically in Registered Nursing

Completed 252 hours in clinical setting (e.g. hospital)


Timeline

Manager

BMR INC.
08.2022 - Current

Associate of Arts -

Kingsborough Community College of The City University of New York
09.2018 - 06.2020

Secretary/Manager

Antoine Jebran M.D., F.A.A.P.
09.2012 - 06.2022

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Emilia Ochnicka