Emilia Oldaker
Winnetka,IL
Summary
Organized, punctual, dependable and passionate about information and technology. Experience with multiple digital platforms and excellent customer service skills; driven to managing multiple priorities and collaborate with teammates with a positive, goal-seeking attitude. Seeking new challenges and projects to expand interpersonal skills and problem-solving expertise.
Overview
18
18
years of professional experience
Work History
Library Media Teacher
Skokie-Morton Grove School District 69
Skokie, IL
08.2022 - Current
- Developed and executed yearly budgets to purchase yearly acquisition of books, periodicals, supplies and computer software and hardware.
- Promoted library through public relations avenues such as library website and newsletter.
- Motivated students to use instructional technology to promote achievement of learning objectives.
- Collaborated with teachers by scheduling library activities and procuring resources.
- Gathered and utilized diverse technologies for modern and more effective education.
- Collected and analyzed data to periodically evaluate school library media programs for continuous improvement against measurable goals.
- Updated library collection to include multicultural titles to fit student population.
- Repaired or replaced damaged items to maintain continuity of service.
- Updated students on use of Internet as reference tool to access latest information and differentiate between relevant and irrelevant sites and material.
- Encouraged reading, information literacy skills and information resources through book clubs and reading programs.
- Instructed students and staff in research processes and understanding copyright, fair use and licensing of intellectual property.
- Implemented and maintained automated catalogs, circulation systems and technology check-out services.
- Developed and maintained collection of resources appropriate to curriculum, students and teaching and learning styles inherent within school community.
- Maintained relevant, organized and correctly catalogued library and technology collection based on careful analysis of student needs.
Library Media Specialist
Orland School District 135
Orland Park, IL
08.2009 - 06.2022
- Organize and manage junior high school library media center for over 600 students and over 80 staff members
- Collaborate with faculty and staff to teach information literacy skills, research skills using print and online materials, and provide readers’ advisory, book talks and literary lessons to promote school-wide reading initiatives and literature appreciation
- Update and design library website for student, staff and community use
- Update and enhance library materials through collection development, cataloging and weeding
- Complete circulation duties including material check-out and check-in, shelving, and fine collection
- Collaborate with Orland Park Public Library to promote local programming
- Provide author assemblies for all grades each year
- Create and facilitate STEM/STEAM opportunities for students
- Collaborate with Illinois State’s Attorney’s Office to provide Internet Safety assemblies for all grades
- Organize and run two-three fundraising book fairs per year
- Book Club Sponsor involving students in reading programs, Pizza and Pages book discussions, library design and management, and events such as Author Assemblies and Book Fairs
- Train and supervise parent volunteers and student assistants in library organization and maintenance
High School Library Media Specialist
School District U-46
Elgin, IL
08.2007 - 06.2009
Reference Librarian
Morton Grove Public Library
Morton Grove, IL
04.2007 - 08.2010
- Collaborated with cross-functional teams to identify and address customer needs.
- Implemented system search techniques to improve speed and quality of search results for library guests.
- Maintained and added to library's digital reference system to keep information recent and relevant for library guests.
- Completed electronic research using online research databases.
- Assisted library patrons with resolving computer problems.
- Greeted library guests at reference desk daily with upbeat and optimistic approach.
- Oversaw media, catalog and instructional areas.
- Educated library patrons about policies for checking out materials and using resources.
- Resolved patron complaints tactfully and professionally.
- Responded to numerous reference calls daily, helping patrons with specific information needs.
Youth Services Assistant
Highland Park Public Library
Highland Park, IL
05.2006 - 08.2010
- Facilitated outreach activities to build community awareness.
- Developed and implemented programs to engage and empower underserved populations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proven ability to learn quickly and adapt to new situations.
- Gained extensive knowledge in data entry, analysis and reporting.
- Skilled at working independently and collaboratively in a team environment.
- Worked flexible hours across night, weekend and holiday shifts.
- Learned and adapted quickly to new technology and software applications.
- Answer reference queries
- Provide readers’ advisory
- Patron assistance with online databases and Web research
- Wrote online reviews of juvenile and young adult books
- Web content management of Youth Services page
- Organized and shelved print and media materials
- Design and implementation of craft and literacy activities
- Summer Reading programming
Customer Service Representative
Abt Electronics LLC
Glenview , IL
11.2004 - 08.2005
- Responded to customer requests for products, services, and company information.
- Provided primary customer support to internal and external customers.
- Investigated and resolved customer inquiries and complaints quickly.
- Updated account information to maintain customer records.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Delivered prompt service to prioritize customer needs.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Handled customer inquiries and suggestions courteously and professionally.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Education
Master of Arts - Educational Administration
Governors State University
University Park, IL12.2013
MLIS - Library Science
Dominican University
River Forest, IL12.2007
Bachelor of Arts - Literary Studies
Beloit College
Beloit, WI12.2002
Skills
- Microsoft Software Proficiency
- Integrated Library Systems Proficiency
- Website Design
- Google Workspace Expertise
- Excellent Telephone Etiquette
- Outstanding Written and Verbal Communication
- Cultural Awareness and Equity-Oriented
- Teamwork and Collaboration
- Organization and Time Management
- Self-Motivated
- Training and Development
- Decision-Making
- Teacher Collaboration
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"If you do what you've always done, you'll get what you've always got."
Henry Ford
Timeline
Library Media Teacher
Skokie-Morton Grove School District 69
08.2022 - Current
Library Media Specialist
Orland School District 135
08.2009 - 06.2022
High School Library Media Specialist
School District U-46
08.2007 - 06.2009
Reference Librarian
Morton Grove Public Library
04.2007 - 08.2010
Youth Services Assistant
Highland Park Public Library
05.2006 - 08.2010
Customer Service Representative
Abt Electronics LLC
11.2004 - 08.2005
Master of Arts - Educational Administration
Governors State University
MLIS - Library Science
Dominican University
Bachelor of Arts - Literary Studies
Beloit College
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