Emilia Alejandra Vazquez Alvarez
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
Work History
Guest Advocate
Target
02.2024 - Current
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Optimized store operations by assisting with opening or closing procedures as needed.
Sales Manager
Carter's Retail
02.2023 - 03.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Assistant Manager
Goodway Autorepair
06.2021 - 12.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Supervisor
Grand Timber Lodge
06.2019 - 06.2021
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Apparel Team Lead
Nike Factory Store
11.2001 - 01.2019
- Opened and closed store under specific direction of store manager.
- Implemented creative merchandising strategies to highlight promotional items and drive sales growth.
- Led team meetings regularly to discuss sales targets, review progress toward goals, and share best practices among colleagues.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
No Degree - Accounting
Colorado Mountain College
Breckenridge, CO08.2023
GED -
Colorado Mountain College
Dillon, CO03.2006
Skills
- Computer Skills , Windows, Word, Excel, Powerpoint
- Basic accounting
- Sales Transactions
- Translation and Interpretation Services
- Bilingual
Languages
English
Spanish
Timeline
Guest Advocate
Target
02.2024 - Current
Sales Manager
Carter's Retail
02.2023 - 03.2024
Assistant Manager
Goodway Autorepair
06.2021 - 12.2022
Supervisor
Grand Timber Lodge
06.2019 - 06.2021
Apparel Team Lead
Nike Factory Store
11.2001 - 01.2019
No Degree - Accounting
Colorado Mountain College
GED -
Colorado Mountain College
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