Emilianna Contreras

Compassion driven health sciences major with 4 years’ hands-on experience across acute and long-term-care settings. Proven track record coordinating admissions, discharges, and safe patient transport while maintaining survey-ready charts in PointClickCare and other EHRs. Comfortable interpreting medical terminology, lab orders, and Medicare/Medicaid guidelines; grounded in ethics, sociology, and psychology coursework that informs culturally sensitive, whole-person care. Known for streamlining workflows, protecting PHI, and collaborating seamlessly with interdisciplinary teams to keep patients and operations moving smoothly.

Volunteer Insurance Enrollment Specialist – Dell Children’s ER Outreach (UT Austin Dell Med Startup)
Partnered with Dell Medical School students and ER clinicians to meet families at bedside, verify eligibility, and enroll pediatric patients in ACA, Medicaid, or CHIP coverage—securing care continuity for dozens of uninsured children each shift. Translated policy jargon into clear options, documented applications on-site, and strengthened my patient-advocacy and health-system navigation skills under fast-paced emergency conditions.

Certified Health Insurance Navigator, Foundation Communities (Volunteer)
Guided low- to moderate-income Texans through ACA Marketplace enrollment—verifying eligibility, explaining plan options, subsidies, and Medicaid/CHIP pathways, and completing over 150 applications with a 95 % approval rate. Ensured HIPAA compliance, translated complex policy language into clear choices, and partnered with local clinics to connect clients to primary care once covered.

• Highest Ranking Graduate Highschool Scholarship Recipient
• Dean's List Fall 2021, Spring 2022, Fall 2022
• National Honors Society Member
• Awarded Office19: Microsoft Office Specialist: Word Associate
• Extracurricular Activities: Health and Society Organization & University Interscholastic League
• Professional Development: Student Research & Volunteer Health care