Summary
Overview
Work History
Education
Skills
Languages
Timeline
Employee of the Month
AdministrativeAssistant

Emiliano Arreola

San Jose,CA

Summary

Accomplished Administrative Assistant at Bayview Property Management, adept in Microsoft Excel and customer service. Successfully trained new team members and enhanced office efficiency. Proven track record in maintaining tenant relations and managing additional services billing. Recognized for multitasking and time management skills, consistently achieving a 95% productivity rate.

Overview

3
3
years of professional experience

Work History

Administrative Assistant

Bayview Property Management
03.2025 - Current
  • Work is fully remote and requires the team to be on a teams call at all times while working.
  • Working on projects in groups.
  • Training others coming into the company on minor tasks.
  • Assisted in maintaining accurate records of tenant communications and service requests.
  • Prepared and distributed tenant notifications, ensuring timely updates on property matters.
  • Supported office operations by organizing files and documents for efficient retrieval.
  • Take phone calls from tenants/owners and handle them appropriately.
  • Create data presentations using excel and power point to display hours being put into each community, which is then presented to the board of directors for each community.
  • In charge of Additional Services Billing (ASB). This task requires individually billing all HOA's for any services additional to what is agreed upon in the contract. Invoices are created in Intuit Quickbooks.
  • Tracking all employees productivity rate per day which provides an average at the end of the month to verify we are keeping production at a steady rate.
  • Processing inbox. This includes any incoming emails from owners, vendors, invoices, insurance, etc.

Crew Trainer

McDonald's
02.2023 - 08.2025
  • Trained new crew members on operational procedures and customer service standards.
  • Facilitated daily training sessions to enhance team knowledge and efficiency.
  • Monitored performance of team members, providing constructive feedback for improvement.
  • Implemented best practices for food safety and sanitation compliance across the crew.
  • Interacted with customers with a positive attitude and treated every customer with the same respect.
  • Developed multi tasking abilities which allowed me to perform at higher efficiency while also being an example to follow for my crew members. An example being taking orders while also bagging orders and making fries.

Crew Member

Chipotle
08.2022 - 10.2022
  • Delivered exceptional customer service, ensuring a positive experience for all guests.
  • Maintained cleanliness and organization of dining area, enhancing overall restaurant ambiance.
  • Learned to work in a fast paced environment and taught me how to be efficient in a timely manner.

Education

BBA - Business Management

San Jose State University
San Jose, CA
05-2027

Skills

  • Customer service
  • Data entry
  • Computer skills Examples: Microsoft Outlook,MIcrosoft Excel, Microsoft Word, PowerPoint
  • Administrative support
  • File organization
  • Customer and client relations
  • Computer proficiency
  • Office administration
  • Multi-tasking
  • Database entry
  • Scheduling and calendar management
  • Time management

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Administrative Assistant

Bayview Property Management
03.2025 - Current

Crew Trainer

McDonald's
02.2023 - 08.2025

Crew Member

Chipotle
08.2022 - 10.2022

BBA - Business Management

San Jose State University

Employee of the Month

During my time at McDonald's, I received the employee of the month title more than once. My managers described me as hard working and reliable. They often times put me in charge of running the store while they would go on their lunch because I had proved to them that I could handle such responsibility. I also made sure to build positive relationships with my coworkers and always tried to help them improve by providing uplifting and positive feedback.

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Emiliano Arreola