Emiliano Hurtado
Twin Peaks,CA
Summary
Dynamic leader and effective multitasker, excelled as a Crew Member/Shift Leader at Jersey Mike's Subs, enhancing service experiences through fluent Spanish communication and rigorous attention to detail. Proven in guest relations and event management, consistently achieving operational excellence and customer satisfaction. Skilled in crew leadership and maintenance, committed to continuous learning and improvement.
Overview
3
3
years of professional experience
Work History
Crew Member/Shift Leader
Jersey Mike's Subs
Lake Arrowhead, CA
07.2023 - Current
- Supervised employees engaged in stocking merchandise, making sure product was properly labeled and displayed correctly.
- Handled financial transactions and accurately counted cash registers.
- Assisted other departments when needed, such as helping out in the kitchen or taking phone orders from customers.
- Managed multiple tasks efficiently to ensure smooth operations during shifts.
- Communicated with customers in Spanish to enhance service experience.
- Maintained cleanliness of store throughout shift by delegating cleaning duties to team members.
- Oversaw food preparation, production and presentation according to quality standards.
- Trained new employees to perform duties.
- Repaired and maintained restaurant machinery to ensure smooth operations.
Event Management Staff Member
Pine Rose Inn
Twin Peaks, CA
07.2022 - 09.2022
- Organized materials, cleaned facilities and set up equipment to prepare for events.
- Greeted incoming guests, accepted payments, reviewed tickets and directed to facility locations.
- Unloaded equipment from trucks to assist in setting up venue for events.
- Set up and tore down equipment for large scale events, conferences and graduations.
- Set up and packed up event equipment, leaving area clean and tidy.
- Inspected gaming equipment prior to operation to verify working order.
- Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
Education
High School Diploma -
Rim Of The World Senior High School
Lake Arrowhead, CA06.2022
Skills
- Cleaning and Maintenance
- Guest Relations Expertise
- Customer Service
- Effective Multitasking
- Event Setup
- Equipment Inspection
- Loading and Unloading
- Strong Work Ethic
- Attention to Detail
- Fluent in Spanish
- Computer Skills
- Vehicle operation
- Continuous Learning Mindset
- Crew leadership
- Physical Strength Capability
Accomplishments
- Obtained the single game record for receptions.
- Football U.S. League Champion in 2022.
- Won first place at the League Championship Track in 2022.
- Created highly effective new program that significantly impacted efficiency and improved operations.
Additional Information
- I have great leadership.
- Willing to learn.
- Understanding.
- Great communication.
- Strong work ethic.
- Built for moving large objects etc.
- Multitasker
Languages
Spanish
Full Professional
English
Native/ Bilingual
Timeline
Crew Member/Shift Leader
Jersey Mike's Subs
07.2023 - Current
Event Management Staff Member
Pine Rose Inn
07.2022 - 09.2022
High School Diploma -
Rim Of The World Senior High School
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