Emiliano Lopez
Houston
Summary
Dynamic and detail-oriented professional with extensive experience at Hotel ZaZa Museum District, excelling in cash handling and customer service. Proven track record in training staff and ensuring financial accuracy, while delivering exceptional guest experiences. Bilingual and skilled in Microsoft Excel, I thrive in collaborative environments, maintaining integrity and confidentiality in all transactions.
Overview
2
2
years of professional experience
Work History
Valet Attendant/Bell Attendant
Hotel ZaZa Museum District
Houston
10.2023 - Current
- Balanced and distributed approximately $800 in cash and tips per shift, with 100% accuracy, maintaining accountability and confidentiality.
- Delivered high-level service to over 100 guests daily, assisting with payments, bag storage, deliveries, check-ins, and check-outs.
- Processed payments and transactions while upholding strict accuracy standards.
- Trained employees on payment handling, cashier duties, and guest service procedures.
- Cross-trained in multiple roles (valet and bellman) to support operations and team goals.
- Trusted with end-of-shift financial reconciliation due to reliability, and attention to detail.
Education
Finance
University of St. Thomas
Houston, TX12-2027
Associate of Arts - Finance
San Jacinto College
Pasadena, TX12-2027
Skills
- Integrity & Confidentiality in Financial Transactions
- Customer service
- Team collaboration
- Cash handling
- Payment processing
- Employee training
- Time management
- Memory retention
- Bilingual
- Integrity & Confidentiality in Financial Transaction
- Microsoft Excel (formulas, data entry, basic analysis, balancing)
Accomplishments
- Selected by management to train and mentor new hires, demonstrating leadership and trustworthiness.
- Achieved error-free reconciliation across all shifts since the start of employment.
- Recognized for professionalism, reliability, and service excellence by guests and management.
References
References available upon request.
Timeline
Valet Attendant/Bell Attendant
Hotel ZaZa Museum District
10.2023 - Current
Finance
University of St. Thomas
Associate of Arts - Finance
San Jacinto College
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