Emiliano Martinez
San Antonio,TX
Summary
Eagerly seeking viable experience in the medical field to help me realize my ultimate goal of specializing in pediatric oncology
Overview
4
4
years of professional experience
Work History
Server
Plucker Wing Bar
San Antonio, TX
07.2023 - Current
- Stocked service areas with supplies during slow periods.
- Addressed complaints to kitchen staff and served replacement items.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Completed cleaning duties by sweeping and mopping floors, and tidying up server stations.
- Explained menu items, describing ingredients and cooking methods upon request.
- Checked food before serving it to customers.
- Provided excellent customer service to ensure satisfaction.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Took orders from customers accurately and in a timely manner.
Hostess
The Cheesecake Factory
San Antonio, TX
07.2022 - 07.2023
- Made sure to maintain good communication between my coworkers to ensure that the host stand runs smoothly
- Provided good customer services to guests by addressing their needs to make sure they had a good experience at the restaurant
- Followed manager directions at all times.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Greeted guests warmly upon arrival, seating them promptly.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Accommodated guests with children and special needs to promote comfortable dining experience.
Shift Leader
Bahama Bucks
San Antonio, TX
02.2021 - 07.2022
- In charge of opening and closing the store
- Supervised and led employees to maintain productivity and customer service levels.
- In charge of making sure doors are locked, alarm is set, and the office is locked
- In charge of making deposits during closing and depositing them in the safe
- Handled considerable amounts of money and checks
- Maintained a good relationship with my co-workers and customers
- In charge of keeping the store clean and organized
- Multitasked during the job as it is a fast-paced environment
- Made sure customers received good customer service and excellent products
- Kept good communication between my co-workers so that the store ran smoothly and at its best potential
- Assisted in training new employees on shift operations.
Cashier
Marshall's
San Antonio, TX
10.2020 - 01.2021
- Provided exemplary customer service to customers by maintaining attention to their needs
- Kept the store clean and organized
- Maintained good communication between my co-workers and myself to keep the line moving.
- Collected payments and provided accurate change.
- Processed customer payments quickly and returned exact change and receipts.
- Answered phone calls to assist customers with questions and orders.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Team Member/Cashier
Whataburger
San Antonio, TX
10.2019 - 09.2020
- Multitasked between taking orders and cashing out cars
- Maintained good customer service between rushes and busy working hours by remaining respectful and attentive
- Trained new employees in the drive-thru area
- Provided good communication between my co-workers to keep the drive-thru line moving
- Responsible for counting my drawer at the beginning of the shift
- Cooked and prepared meals.
- Maintained a clean and organized work area throughout shift.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
- Followed all health and safety regulations when handling food.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Education
Bachelor of Science - Biology/Pre-Med
University Of Texas At San Antonio
05.2025
High School Diploma -
Thomas C. Clark High School
06.2021
Skills
- Bilingual
- Multitasking
- Money Management
- Problem-Solving
- Patience
- Communication
- Customer Service
- Attention To Detail
- Empathy
- Time Management
Languages
- English
- Spanish
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Server
Plucker Wing Bar
07.2023 - Current
Hostess
The Cheesecake Factory
07.2022 - 07.2023
Shift Leader
Bahama Bucks
02.2021 - 07.2022
Cashier
Marshall's
10.2020 - 01.2021
Team Member/Cashier
Whataburger
10.2019 - 09.2020
Bachelor of Science - Biology/Pre-Med
University Of Texas At San Antonio
High School Diploma -
Thomas C. Clark High School
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