Summary
Overview
Work History
Education
Skills
Timeline
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Emilie-Alice Taylor

Emilie-Alice Taylor

Portland,OR

Summary

Experienced with managing diverse teams and optimizing departmental operations. Utilizes leadership and strategic planning skills to improve efficiency and team performance. Track record of fostering collaboration and achieving organizational objectives.

Overview

5
5
years of professional experience

Work History

Department Manager

Tonkin Hillsboro Chevrolet
06.2024 - Current
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Rearranged parts department to better serve changing trends and keep workspaces organized.
  • Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
  • Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.

Department Manager

Portland Airstream Adventures Northwest
04.2022 - 06.2024
  • Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
  • Developed strong relationships with suppliers, securing better deals and ensuring timely deliveries.
  • Advised upper management on key decisions based on thorough analysis of sales trends, market conditions, and competitor activities.
  • Contributed to the creation of long-term strategic plans that aligned with the company''s overall vision and goals.
  • Increased efficiency in the parts department by implementing an improved inventory management system.
  • Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.

Accountant

Tonkin Parts Center
01.2021 - 04.2022
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices.
  • Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
  • Provided journal entries and performed accounting on accrual basis.

Order Processor

Tonkin Parts Center
05.2020 - 01.2021
  • Input order information into system and updated customer accounts to document and track customer orders.
  • Maintained a high level of accuracy while entering orders into the system, ensuring proper billing and shipping information.
  • Managed multiple priorities effectively, leading to increased productivity within the order processing department.
  • Handled high-volume periods with ease, maintaining consistent performance under pressure.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.

Education

Bachelor of Science - Business Administration And Management

St Andrews Presbyterian College
Laurinburg, NC
12-2022

High School Diploma -

Oregon City High School
Oregon City, OR
06-2018

Skills

  • Customer service
  • Staff management
  • Team leadership
  • Problem-solving
  • Accounting and bookkeeping
  • Attention to detail
  • Data inputting
  • Time management
  • Verbal and written communication

Timeline

Department Manager

Tonkin Hillsboro Chevrolet
06.2024 - Current

Department Manager

Portland Airstream Adventures Northwest
04.2022 - 06.2024

Accountant

Tonkin Parts Center
01.2021 - 04.2022

Order Processor

Tonkin Parts Center
05.2020 - 01.2021

Bachelor of Science - Business Administration And Management

St Andrews Presbyterian College

High School Diploma -

Oregon City High School