EMILIE FORD
Winter Park,FL
Summary
Dynamic individual with hands-on experience in healthcare and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
11
11
years of professional experience
Work History
Intake Coordinator
Legacy Home Health Services
05.2014 - Current
- Verify each patients insurance and research problems with benefits
- Maintain relationships with each referral source
- Carefully and patiently listen to the needs and preferences of each patient
- Ensure accurate records are documented in the electronic system
- Comply with HIPPA and Medicare guidelines/laws
Scheduler/Alternate Administrator
Legacy Home Health Services
05.2014 - Current
- Schedule Home Health visits and follow patients progress
- Coordinate document sharing with patients PCP, hospital staff and insurance company
- Perform case management duties such as reviewing clinical progress notes and determining case closure
- Request authorization from various insurances such as Humana HMO/PPO, United Healthcare, Atena and BCBS
Orders Manager
Legacy Home Health Services
05.2014 - Current
- Manage incoming and outgoing orders to physicians in timely manner
- Assure clinical orders are faxed/emailed to Physicians
- Communicate with patients to ensure proper PCP is documented
- Travel to doctors offices to pick up signed orders
- Coordinate with director of nursing to ensure all orders are property documented
HR Assistant
Legacy Home Health Services
05.2014 - Current
- Audit employee charts for correct HR forms and documentation
- Help DON with hiring process by creating job listings on facebook and indeed
- Utilize Excel to organize information such as licensure expiration dates of various Clinicians
- Assist with payroll functions
Hostess
Romano's Macaroni Grill
11.2016 - 08.2018
- Greeted and escorted patrons to assigned tables
- Planned/Organized seating charts for rotation shifts
- Assisted managers/servers
- Coordinated dining reservations by phone
Education
Bachelor of Science - Psychology
UNIVERSITY OF CENTRAL FLORIDA
Orlando, FL12.2020
Associate of Arts Degree -
SEMINOLE STATE COLLEGE
Sanford, FL12.2016
Skills
- Insurance verification
- Follow-up skills
- Multi-line phone systems
- Appointment scheduling
- Patient scheduling
- Charting and clinical documentation
- HIPPA compliance
Club Volunteer Experience
- National Forensics and Communications Association, Participant, 08/12, 06/14, Competed in Speech and Lincoln Douglas debate
- Oviedo Juniorettes, Volunteer, 08/12, 05/14, Planned and volunteered at community events to raise money for local non-profit community organizations
Timeline
Hostess
Romano's Macaroni Grill
11.2016 - 08.2018
Intake Coordinator
Legacy Home Health Services
05.2014 - Current
Scheduler/Alternate Administrator
Legacy Home Health Services
05.2014 - Current
Orders Manager
Legacy Home Health Services
05.2014 - Current
HR Assistant
Legacy Home Health Services
05.2014 - Current
Associate of Arts Degree -
SEMINOLE STATE COLLEGE
Bachelor of Science - Psychology
UNIVERSITY OF CENTRAL FLORIDA
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