Overview
Work History
Education
Volunteer Experience
Certification
References
Timeline
Generic

Emilie Galvez

Redlands,CA

Overview

9
9
years of professional experience
1
1
Certification

Work History

Branch Office Administrator

Edward Jones
02.2021 - Current

40 hours worked per week

Supervisor: Micah Tokuda, 951.369.1022, micah.tokuda@edwarjones.com, Okay to Contact

  • Efficiently schedule appointments, organize, and manage calendars for multiple Financial Advisors, ensuring their availability for client, community, and personal meetings.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Skillfully construct and facilitate bi-weekly educational meetings, providing valuable learning opportunities for entire Region to attend.
  • Proactively engage with clients and prospects, cultivating powerful and trustworthy relationships through effective communication and interaction.
  • Oversaw daily operations at the branch office, ensuring smooth workflow processes were maintained.
  • Ensured compliance with company regulations by conducting regular audits of internal documents and records.
  • Actively contribute to decision-making process of annual sponsorships for local Charity Organizations
  • Trained new hires on company policies and procedures, expediting their integration into the team.

Infant and Toddler Teacher

KinderCare Learning Centers
10.2019 - 01.2021

40 hours worked per week

Supervisor: Brandy Rubalcaba, 951-683-1626, Contact me First

  • Established safe, clean, and nurturing environment, ensuring the well-being and security of the children.
  • Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
  • Developed and implemented age-appropriate curriculum, fostering a stimulating and educational experience for children.
  • Cultivated professional and warm relationships with families, providing support, guidance, and open communication.
  • Provided support during transitions between classrooms or activities, ensuring smooth adjustments for young children.
  • Implemented creative art projects that stimulated fine motor skill development while also allowing for personal expression among students.
  • Assisted in the assessment of student progress through observation, documentation, and targeted interventions when needed.
  • Collaborated closely with center staff and leadership to achieve goals of enrollment, accreditation, and active family engagement.

Copy and Print Specialist

Office Depot/Office Max
02.2019 - 10.2019

30 - 35 hours worked per week

Supervisor: No longer works for the company, Contact me First

  • Utilized cash register systems, scanners, and computers to accurately itemize and total customer purchases
  • Assumed responsibility for the efficient management of shipments, ensuring timely sending and receiving of packages from customers, manufacturers, and suppliers
  • Maintained efficient functionality of various photocopying and printing equipment with careful operation, preventive maintenance and basic repairs.
  • Independently opened and closed the print department, consistently providing top-notch assistance to customers throughout each shift.
  • Provided mounting and laminating support to preserve and protect documents and photos.
  • Assisted customers in selecting appropriate materials and formats for their printing needs, ensuring optimal results.
  • Double-checked completed work and staged in appropriate areas for supervisor approval, final binding and product distribution.
  • Resolved customer issues quickly and professionally, fostering positive relationships between the company and its clients.

Copy and Print Specialist

Office Depot
02.2017 - 12.2018

25 - 30 hours worked per week

Supervisor: No longer works for the company, Contact me First

  • Utilized cash register systems, scanners, and computers to accurately itemize and total customer purchases
  • Demonstrated exceptional leadership skills by training new employees on effective customer service tactics, comprehensive store operations and procedures
  • Assumed responsibility for the efficient management of shipments, ensuring timely sending and receiving of packages from customers, manufacturers, and suppliers
  • Independently opened and closed the print department, consistently providing top-notch assistance to customers throughout each shift.
  • Engaged business customers by explaining latest store promotions to drive sales of copy and print services.
  • Completed complex customer orders accurately and within quoted time limit.
  • Double-checked completed work and staged in appropriate areas for supervisor approval, final binding and product distribution.
  • Resolved customer issues quickly and professionally, fostering positive relationships between the company and its clients.

Sales Associate Specialist

Leslie Pool Supplies
06.2016 - 09.2016

15 - 25 hours worked per week

Supervisor: No longer works for the company, Contact me First

  • Consistently maintained store cleanliness and visual appeal, ensuring inviting atmosphere for customers.
  • Successfully closed the sore, held responsibilities to ensure seamless closing operations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Assisted management in developing marketing strategies that effectively showcased products and promotions.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Utilized upselling techniques to promote additional products and increase sales.

Dance Instructor

YMCA Of The East Valley
08.2015 - 05.2016

5 - 10 hours worked per week

Supervisor: No longer works for the company, Contact me First


  • Planned routines for recitals and performances.
  • Tailored each class to meet student needs and abilities and allow dancers to progress at comfortable pace.
  • Promoted creative expression to encourage students to explore dance as art and self expression through movement.
  • Organized activities to promote learning and increase student enjoyment.
  • Communicated with students and parents in person, via email, and by phone to resolve issues and answer questions.
  • Regularly evaluated student progress through assessments, adjusting teaching methods accordingly for optimal results.
  • Covered safety and health guidelines to avoid injury and inform students fully on risks associated with dance.

Education

Associate of Science - Fire Technology

Moreno Valley College
Moreno Valley, CA
08.2024

Bachelor of Arts - Liberal Studies

California Baptist University
Riverside, CA
08.2021

Associate of Arts - Social And Behavioral Sciences

San Bernardino Valley College
San Bernardino, CA
06.2019

Volunteer Experience

Circus Camp Trainer, All American Youth Circus, YMCA Camp Edwards, Angelus Oaks, California

July 2017 - August 2017

15 Hours per Week 

  • One week out of the summer, I volunteered to work as a circus trainer. It consisted of training a variety of campers throughout the three hour rotation. As a circus trainer, I not only volunteered to train but to extend my hand to any camp counselors whom needed additional support and conducted morning chapel and fire camp prayer.


Head Trainer, All American Youth Circus, YMCA of The East Valley, Redlands, California

August 2016 - May 2017 

10 Hours per Week

  • My position as a Head Circus trainer, consisted of leading the class every scheduled date. My partner and I ran a class of various ages from 12 years old to 50 years old multiple days a week. While creating each class the week prior, to ensure we are on schedule for the upcoming performance in May. We spent hours formulating a routine that would best fit our class while ensuring we push them to their full potential.


Head Trainer, All American Youth Circus, YMCA of The East Valley, Redlands, California

August 2015 - May 2016 

10 Hours per Week

  • My position as a Head Circus trainer, consisted of leading the class every scheduled date. I was in charge of a class of individuals from the ages of 10 to 12. While creating each class the week prior, to ensure we are on schedule for the upcoming performance in May.


Assistant Trainer, All American Youth Circus, YMCA of The East Valley, Redlands, California

August 2014 - May 2015

5 Hours per Week 

  • As an assistant trainer, I made took attendance, began the first portion of class, helped create various routines and tricks for the upcoming show.

 

Camp Counselor Assistant, All American Youth Circus, YMCA Camp Edwards, Angelus Oaks, California

July 2014 - August 2014 

30 Hours per Week 

  • During circus camp, I held an assistant position to help the Head Counselor with the campers. My daily activities, consisted of getting the campers ready for the day, assisting with serving breakfast, lunch, dinner, ensuring they're participating in the camp activities.


Circus Camp Trainer, All American Youth Circus, YMCA Camp Edwards, Redlands California 

July 2014 - August 2014 

15 Hours per Week 

  • One week out of the summer, I volunteered to work as a circus trainer. It consisted of training a variety of campers throughout the three hour rotation. As a circus trainer, I not only volunteered to train, I was a Camp Counselor Assistant as well.


Assistant Trainer, All American Youth Circus, YMCA of The East Valley, Redlands California

August 2013 - May 2014

5 Hours per Week 

  • As an assistant trainer, I made took attendance, began the first portion of class, helped create various routines and tricks for the upcoming show.

Certification

  • EMT, National Registry of Emergency Medical Technicians, Active, 12/2023
  • Basic Life Support (BLS), American Heart Association, Active, 10/2023

References

Micah Tokuda, Financial Advisor

Edward Jones 

Micah.Tokuda@edwardjones.com, 951-369-1022


Andy Anderson, Financial Advisor 

Edward Jones 

Andy.Anderson@edwardjones.com, 951-966-7743


Sherri Harrier, Senior Branch Office Administrator 

Edward Jones 

Sherri.Harrier@edwardjones.com, 626-484-8395

Timeline

Branch Office Administrator

Edward Jones
02.2021 - Current

Infant and Toddler Teacher

KinderCare Learning Centers
10.2019 - 01.2021

Copy and Print Specialist

Office Depot/Office Max
02.2019 - 10.2019

Copy and Print Specialist

Office Depot
02.2017 - 12.2018

Sales Associate Specialist

Leslie Pool Supplies
06.2016 - 09.2016

Dance Instructor

YMCA Of The East Valley
08.2015 - 05.2016

Associate of Science - Fire Technology

Moreno Valley College

Bachelor of Arts - Liberal Studies

California Baptist University

Associate of Arts - Social And Behavioral Sciences

San Bernardino Valley College
Emilie Galvez