Emilie Hultman
Belgrade,MT
Overview
7
7
years of professional experience
Work History
Server/stewardess
Bozeman Hospital
03.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular residence.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, Goblets and silver wear sets
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Nanny
Private Care
04.2020 - 04.2021
- Arts and crafts, and outdoor activities ie, riding their bikes, going on walks or trips to the park
- Organized educational games, interactive/educational music, sensor games, read books.
- Engaged with children on individual basis to build positive relationships.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Engaged with children on age-appropriate level.
- Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
Custodian
Puritan Commercial Cleaning And Services
06.2018 - 06.2019
- Dusted all furniture and fixtures thoroughly and carefully
- Disinfected and spot cleaned files, Desktops , office glass, doors and walls
- Wiped down tabletops, chairs and condiment containers
- Sanitized bathrooms, showers, and locker rooms
- Cleaned building floors by sweeping, mopping, scrubbing, and vacuuming
- Cleaned windows, glass and mirrors
- Carried linen, towel, toilet items and cleaning supplies using wheeled cart for efficiency
- Keep the janitorial closet clean and organized
- Properly labeled and diluted all cleaning solutions
- Promoted building security by locking doors and checking electrical appliances for safety hazards
Custodian
Belgrade Schools
12.2017 - 05.2018
- Washed maintained and cleaned commons area in buildings by vacuuming, mopping, cleaning windows, and dusting
- Disinfecting all hand held items such as desktops, counter spaces, sanitation stations, chairs, and stairways
- Properly labeled and diluted all cleaning solutions
- Scrubbed, polished and buffed hard floors
- Keep the janitorial closet clean and organized
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Restocked, linens, and kept the linen closet organized
- Building security.
Nurse Assistant
Elsie's Assisted Living
06.2017 - 07.2017
- Gathered dietary information, assisted with feeding and monitoring intake to help patients achieve nutritional objectives and wellness goals
- Helping individuals carry out personal tasks such as dressing and walking
- Aided elderly patients in personal hygiene such as bathing and brushing teeth
- Minimized infection risk for patients by thoroughly cleaning, sanitizing hand held items, changing linens and trash pick up
- Engaged with patients in fun activities for an hour every day including interactive games to boost mood and improve overall memory and provide light entertainment
- Reported unusual or urgent circumstances in patients' condition or environment imminently to RN
- Answered call lights and helped in patient comfort and safety by adjusting beds, lights , bed rails , pillows, patient clothing and bedside tales or equipment.
Hostess/Server
Perkins Restaurant & Bakery
09.2016 - 11.2016
- Lead guests to tables, presented menus and offered specials
- Worked with servers to efficiently set up tables, keep seating chart in order and maintain customer satisfaction
- Bused and quickly reset tables to seat the next guest in the dining room
- Took to-go orders by phone and answered customer questions
- Assisted servers by handling customer demands by checking on tables, refilling beverages and delivering meals
- Cashed customers out and offered genuine thanks to every guest along with promoting loyalty and rewards cards.
Education
Ged -
Belgrade, MT2017
Skills
- Customer Care
- Active Learning
- Safety Oriented
- Fast Learner
- Detail oriented
- Able to lift 70 pounds
- Strong Interpersonal Skills
- Good listener and communicator
- Work well with team structure
Timeline
Server/stewardess
Bozeman Hospital
03.2023 - Current
Nanny
Private Care
04.2020 - 04.2021
Custodian
Puritan Commercial Cleaning And Services
06.2018 - 06.2019
Custodian
Belgrade Schools
12.2017 - 05.2018
Nurse Assistant
Elsie's Assisted Living
06.2017 - 07.2017
Hostess/Server
Perkins Restaurant & Bakery
09.2016 - 11.2016
Ged -
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