Emilie Manuel
blossom,TX
Summary
Dynamic Assistant General Manager at Taco Bell with proven expertise in operations management and staff development. Enhanced customer satisfaction through effective team leadership and strategic inventory control. Recognized for implementing training programs that improved service quality and operational efficiency, fostering a collaborative work environment that drove success. I'm an easy lern and can take cosntructive critizism.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Taco Bell
04.2023 - 08.2025
- Oversaw daily operations to ensure efficient workflow and optimal team performance.
- Developed and implemented training programs to enhance employee skills and service quality.
- Evaluated operational processes, identifying areas for improvement and recommending solutions.
- Collaborated with department heads to align strategies with company objectives and goals.
- Managed inventory levels, ensuring accuracy in stock counts and effective supply chain coordination.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Managed inventory levels to prevent overstocking or stockouts, ensuring availability of popular items.
Shift Lead Manager
Burger King
03.2023 - 10.2024
- Supervised daily operations, ensuring adherence to safety protocols and efficiency standards.
- Trained and mentored team members on operational procedures and customer service best practices.
- Managed inventory levels, coordinating restocking efforts to minimize downtime and enhance productivity.
- Resolved customer inquiries and complaints, fostering a positive service environment and improving satisfaction ratings.
- Collaborated with management on scheduling, optimizing labor resources according to business needs.
Waitress Supervisor
Cjs Cafe
03.2021 - 06.2023
- Supervised daily operations, ensuring efficient service and high customer satisfaction.
- Trained and mentored new waitstaff on best practices and menu knowledge.
- Implemented streamlined workflows to enhance team performance during peak hours.
- Managed inventory levels, coordinating with suppliers to maintain stock availability.
Education
GED -
Paris Jr Collage
Paris, TXSkills
- Staff management
- Inventory control
- Operations management
- Staff development
- Food safety and sanitation
- Operations oversight
- Strategic planning skill
- Customer retention
- Workflow coordination
- Customer service
- Team leadership strength
- Teamwork and collaboration
- Team leadership
- Inventory management
Certification
servsafe
food handle
tabc
Timeline
Assistant General Manager
Taco Bell
04.2023 - 08.2025
Shift Lead Manager
Burger King
03.2023 - 10.2024
Waitress Supervisor
Cjs Cafe
03.2021 - 06.2023
GED -
Paris Jr Collage
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