Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Emilie Neuman

Davisburg

Summary

Dynamic Warehouse Manager with a proven track record, excelling in inventory management and customer care. Enhanced operational efficiency through innovative technology and cross-training initiatives, resulting in improved fulfillment times. Skilled in problem-solving and fostering collaborative teamwork, ensuring a safe and productive work environment.

Overview

13
13
years of professional experience

Work History

Warehouse Manager

Temco Logistics
04.2025 - Current
  • Successfully managed high-volume periods by allocating resources efficiently and maintaining a smooth workflow, ensuring timely delivery of products.
  • Optimized order picking processes, leading to faster fulfillment times and improved customer experience.
  • Introduced new technology into the warehouse operations, streamlining processes and improving overall workflow efficiency.
  • Monitored inventory levels closely, preventing stockouts and overstock situations that could negatively impact business operations.
  • Implemented safety protocols, reducing workplace accidents and ensuring a safer work environment for employees.
  • Directed the recruitment process for new hires, building a strong team committed to operational excellence in the warehouse environment.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.

Warehouse Manager

Forward Air
10.2021 - 04.2025
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
  • Increased warehouse efficiency by implementing new inventory management systems and procedures.
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
  • Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Reduced product damage with improved packaging methods and training staff on proper handling techniques.
  • Communicated regularly with cross-functional teams to improve coordination between departments.
  • Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
  • Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
  • Increased customer satisfaction by ensuring orders were accurately and promptly fulfilled, leading to repeat business and positive reviews.
  • Initiated cross-training programs to create more versatile and responsive workforce capable of covering multiple roles during peak periods.
  • Implemented preventive maintenance schedule for warehouse equipment, reducing downtime and repair costs.
  • Developed waste reduction program that not only saved costs but also aligned with sustainability goals.

Office Manager

XPO Logistics
04.2017 - 10.2021
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
  • Enhanced communication within office by implementing centralized digital messaging platform.

Line Leader

Randstad
08.2012 - 02.2014
  • Supervised updating procedures for working documents such as shift reports and handovers.
  • Assisted in training new employees and implementing procedural changes.
  • Collaborated with manager on performance-related issues and employee performance reviews.
  • Trained new hires on company policies, safety procedures, equipment operation, and other essential tasks required for day to day operations.
  • Monitored product quality to achieve superior quality reputation.
  • Maintained communication across key departments and senior leadership team.
  • Collaborated with management to identify areas for improvement in the production process, resulting in cost savings and increased efficiency.
  • Maintained accurate records of production data to track progress against targets and inform future planning efforts.

Recruiter

Randstad
03.2014 - 03.2017
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Coordinated schedules to arrange management interviews with applicants.
  • Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
  • Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
  • Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
  • Operated and maintained applicant tracking and candidate management systems.
  • Maintained compliance with federal and state employment laws during entire recruitment process.

Education

Farmington High
Farmington, MI

Skills

  • Shipping and receiving
  • Forklift operations
  • Warehouse operations
  • Inventory and stocking
  • Hiring and training
  • Problem-solving
  • Customer care
  • Quality assurance
  • Logistics
  • Supplies inventory
  • Database management
  • Collaborative teamwork

Accomplishments

Opened Home Depot's new delivery warehouse in Harper Woods implementing processes aligning with customers expectations achieving one of the "smoothest warehouse transitions" in Temco Logistics.

Timeline

Warehouse Manager

Temco Logistics
04.2025 - Current

Warehouse Manager

Forward Air
10.2021 - 04.2025

Office Manager

XPO Logistics
04.2017 - 10.2021

Recruiter

Randstad
03.2014 - 03.2017

Line Leader

Randstad
08.2012 - 02.2014

Farmington High

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