Emilie Peacock

Results-driven Digital Content Specialist with a strong background in customer experience, eCommerce, and content management. Beginning my career in Moen’s customer service department, I developed an in-depth understanding of customer interactions and expectations. Leveraging this expertise, I transitioned into the eCommerce team through a competitive internship, proving my capabilities and securing a full-time role. Recognized for exceptional time management, organization, and focus, I successfully manage multiple retailer accounts, both large and small. I maintain strong, proactive relationships with Moen sales account managers and key retailers, ensuring seamless product launches that align with Moen’s strategic calendar. With a proven ability to master complex systems quickly, I effectively navigate Moen-specific and retailer platforms, including expert-level use of Salsify for content creation and optimization. Committed to enhancing the customer shopping experience, I have applied best practices for Moen’s product detail pages, collaborated with creative teams to develop engaging content assets, and played a key role in Club accounts, leading to a projected 25% increase in sales. My leadership in content strategy has contributed to the successful launch and maintenance of hundreds of products across seven major retailer websites. Dedicated to continuous learning and professional development, I embrace an adaptive, always-learning mindset that enables me to acquire new skills and drive ongoing success. My ability to work cross-functionally and integrate insights from various stakeholders makes me a valued team member, consistently contributing to Moen’s growth and digital presence.

• 2024 Retail Leaders Award, Presented to the Moen Menard's Sales and Marketing Team for exceptional teamwork and leadership in retail sales.
• Fortune Brands President Achievement Award, 12/20, Result of Moen’s very successful Moen Plus website launch.
• Moen Plus Pilot Program, Top performers contributed to Moen’s first direct to buy website.
• Moen LEAP Program, Top performers completed a professional development program with networking conferences.