Energetic business development professional driven to motivate and excite employees to reach optimum performance. Natural leader and complex problem solver. Experienced with product testing, management and development of new business opportunities.
Overview
23
23
years of professional experience
Work History
Business Development Manager
Frontier Services LLC
08.2004 - 12.2023
Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
Developed and implemented strategic plans for business growth, resulting in increased market share and profitability.
Led cross-functional teams to successfully execute complex projects, ensuring timely delivery and client satisfaction.
Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
Negotiated lucrative contracts with suppliers and vendors, securing favorable pricing and terms for the company.
Head Cheer Coach
Springfield City Schools
06.2021 - 03.2023
Enhanced team performance by implementing comprehensive cheer routines and skill-building exercises.
Boosted team morale through effective communication, motivational tactics, and positive reinforcement.
Developed strong athlete relationships by maintaining open lines of communication and providing individualized support.
Increased team cohesiveness with regular bonding activities, fostering a sense of unity and camaraderie among members.
Volunteer Head Cheer Coach
Wittenberg University
06.2021 - 03.2023
Enhanced team performance by implementing comprehensive cheer routines and skill-building exercises.
Boosted team morale through effective communication, motivational tactics, and positive reinforcement.
Developed strong athlete relationships by maintaining open lines of communication and providing individualized support.
Increased team cohesiveness with regular bonding activities, fostering a sense of unity and camaraderie among members.
Head Cheerleading Coach
PV Middle Schools
05.2020 - 10.2022
Enhanced team performance by implementing structured training sessions and personalized coaching techniques.
Increased overall team morale through fostering a supportive and inclusive environment for all cheerleaders.
Collaborated with school administration to promote a positive image of the cheerleading program within the community.
Developed and executed captivating routines for various sporting events, pep rallies, and competitions.
Recruited talented athletes by hosting open tryouts and maintaining strong relationships with local gymnastics studios.
Organized fundraising events to support the cheerleading program''s financial needs, such as uniforms and competition fees.
Established effective communication channels among coaches, athletes, parents, and school staff to maintain transparency within the program.
Customer Care Representative
DMI COmpanies Inc.
08.2000 - 08.2004
Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
Streamlined call response times for improved customer experience through effective communication techniques.
Maintained a high level of product knowledge to provide accurate information and support to customers.
Contributed to team success, consistently achieving call center performance metrics.
Built rapport with customers through active listening and empathetic responses, fostering positive relationships.
Utilized CRM systems to accurately track customer interactions and update account information.
Education
Associate of Arts - Business Mangement
Columbus State Community College
Columbus Oh
06.1993
High School Diploma -
Dublin Coffman High School
Dublin, OH
06.1991
Skills
Stakeholder Communication
Product Demonstrations
Client Consultations
Relationship Development
Business Development
Sales Presentations
Timeline
Head Cheer Coach
Springfield City Schools
06.2021 - 03.2023
Volunteer Head Cheer Coach
Wittenberg University
06.2021 - 03.2023
Head Cheerleading Coach
PV Middle Schools
05.2020 - 10.2022
Business Development Manager
Frontier Services LLC
08.2004 - 12.2023
Customer Care Representative
DMI COmpanies Inc.
08.2000 - 08.2004
Associate of Arts - Business Mangement
Columbus State Community College
High School Diploma -
Dublin Coffman High School
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