Cybersecurity and information assurance professional with strong background in security operations and team leadership. Expert in incident management and compliance assurance, with proven ability to train and support teams. Known for promoting a safe and efficient work environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Dispatcher
Rising Star Casino Resort - Rising Sun
Rising Sun, Indiana
12.2024 - Current
Coordinated dispatch of security officers to respond to emergencies and ensure guest safety.
Maintained comprehensive logs of daily operations and incident reports for record-keeping.
Facilitated communication between surveillance teams and management to enhance operational responsiveness.
Ensured adherence to gaming regulations, safety standards, and casino policies.
Managed high-pressure scenarios with professionalism and discretion, ensuring effective operations.
Compiled daily and monthly log reports in Excel to track incidents and activities.
Provided support for access control, lost and found processes, and emergency protocols.
Performed error correction in logs to uphold documentation quality.
Car Wash Associate
Mike's Carwash
Greendale, IN
06.2023 - 12.2024
Greeted customers warmly, explaining car wash services and packages to enhance customer understanding and satisfaction.
Conducted thorough inspections of vehicles pre- and post-wash to ensure quality standards.
Resolved customer complaints swiftly, addressing concerns with professionalism to improve customer retention.
Maintained clean, organized work environment through regular cleaning and organization tasks, ensuring efficient operations.
Security Officer
Rising Star Casino Resort - Rising Sun
Rising Sun, IN
08.2021 - 05.2023
Conducted regular patrols of premises to identify security risks and ensure individual safety.
Authorized and monitored entrance and exit of guests, employees, and vehicles while verifying credentials.
Responded swiftly to on-site emergencies, following established protocols for effective management.
Maintained detailed incident reports and daily activity logs, enabling accurate tracking of security events.
Provided professional assistance to guests and staff, addressing inquiries and ensuring safe navigation of premises.
Assisted in training new hires on security procedures and equipment usage, fostering team readiness and compliance.
Dietary Aide
Ridgewood Health Campus
Lawrenceburg, IN
02.2019 - 05.2021
Ensured compliance with individual dietary restrictions to promote health and well-being of residents.
Prepared and served meals that adhered to dietary guidelines and aligned with resident preferences, enhancing overall satisfaction.
Engaged with residents to gather feedback on food preferences, proactively addressing concerns to improve meal experiences.
Maintained high food safety and sanitation standards by cleaning kitchen equipment and work areas.
Head of Safety and Security | Finance Investigator | Cyber Security Manager | Risk Manager at NT.Payments (Kiosk IT Systems Trading LLC)Head of Safety and Security | Finance Investigator | Cyber Security Manager | Risk Manager at NT.Payments (Kiosk IT Systems Trading LLC)