Summary

Overview

Work History

Education

Skills

Languages

Timeline

Doublas Martinez

Columbia,MD

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

1

1

year of professional experience

Work History

Chief Operations Manager/Furniture Delivery Driver

Cooper's Couches

08.2022 - 07.2023

Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Interacted well with customers to build connections and nurture relationships.
Trained new employees on proper protocols and customer service standards.
Loaded truck and properly secured items to prevent damage for deliveries.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Operated vehicle safely in highly congested areas with no traffic violations.
Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Protected people and equipment from hazardous materials by using correct procedures.
Loaded and unloaded various delivery vehicles with correct order and balancing.

Education

Associate of Science - Computer Science

Howard Community College

Columbia, MD

05.2020

High School Diploma -

Oakland Mills High School

Columbia, MD

05.2019

Skills

Time Management
Labor Negotiations
Cost Efficiency
Employee Recognition
Employee Coaching

Operational Efficiency and Safety
Maintaining Clean Work Areas
Hiring and Onboarding
Brand Awareness
Customer Care

Languages

English

Native or Bilingual

Spanish

Native or Bilingual

Timeline

Chief Operations Manager/Furniture Delivery Driver

Cooper's Couches

08.2022 - 07.2023

Associate of Science - Computer Science

Howard Community College

High School Diploma -

Oakland Mills High School