Doublas Martinez
Columbia,MD
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
1
1
year of professional experience
Work History
Chief Operations Manager/Furniture Delivery Driver
Cooper's Couches
Linthicum Heights, MD
08.2022 - 07.2023
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Protected people and equipment from hazardous materials by using correct procedures.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
Education
Associate of Science - Computer Science
Howard Community College
Columbia, MD 05.2020
High School Diploma -
Oakland Mills High School
Columbia, MD05.2019
Skills
- Time Management
- Labor Negotiations
- Cost Efficiency
- Employee Recognition
- Employee Coaching
- Operational Efficiency and Safety
- Maintaining Clean Work Areas
- Hiring and Onboarding
- Brand Awareness
- Customer Care
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Chief Operations Manager/Furniture Delivery Driver
Cooper's Couches
08.2022 - 07.2023
Associate of Science - Computer Science
Howard Community College
High School Diploma -
Oakland Mills High School