Manage 450+ residential units, overseeing occupancy trends, delinquency reporting, incident management, and reviewing rental pricing strategies to maintain competitiveness within the market.
Handle deposit accounting, ensuring compliance with local laws and providing residents with accurate digital and physical final statements.
Negotiate and manage vendor contracts and process vendor invoices, optimizing property standards while staying within budget.
Prepare monthly reports on occupancy, rent collection, and budget performance to support Property Manager and ownership decision-making.
Floating Leasing Manager
Avenue5 Residential
Shorleine, WA
05 2024 - 09.2024
Supervised leasing teams across multiple locations while maintaining overall operational efficiency at each site.
Trained leasing professionals on company policies, procedures, software applications and industry best practices-leading them towards successful job performance.
Streamlined lease processing workflows, enhancing efficiency in document management and overall organization
Collaborated with maintenance teams to address property upkeep, work orders, and unit turns, enhancing overall appearance, functionality of units, and resident experience
Inside Sales Representative
EMJ Metals
Kent, WA
07 2023 - 04 2024
Tracked 70+ orders daily ensuring that orders were on time
Reviewed and entered purchase orders received from clients and vendors
Adjusted pricing on each order for optimal profitability in accordance to current market price
Communicated with internal credit department to reconcile any late payments from customers
Multi-site Leasing Manager
Thrive Communities
Mountlake Terrace, WA
03 2022 - 06 2023
Kept close relationships with prospects by phone, email, in-person visits and other web-based applications (CRM, Yardi) to generate sales
Conducted comprehensive market research to maintain competitive pricing and ensure maximum profitability for property owners.
Demonstrated strong organizational and time management skills while managing multiple projects.
Implemented Weekly Newsletter and hosted resident events to strengthen community with over 400+ residents
Education
Associate of Arts - Communications
Shoreline Community College
Shoreline, WA
06-2020
Skills
Detail-oriented
Organization
Client relations
Collaborative teamwork
Flexible in dynamic environments
Eagerness to learn
Proficient in Yardi, CRM/ Knock, Onsite, Outlook, and Excel
<ul><li>Supervises, coaches, and evaluates teaching staff and Family Support Workers</li><li>Serves as site leader and keeps effective operation of Children’s Services programs</li><li>Collaborates with the Operations Coordinator to ensure that facility issues are reported and resolved promptly</li><li>Ensures that the site supports all safety standards, such as emergency drills, at the proper intervals</li><li>Always supports compliance with DCFS licensing standards</li><li>Provides guidance on problem solving, classroom management and curriculum implementation to teachers daily</li><li>Schedules and facilitates monthly site and team meetings, as appropriate</li><li>In addition to the responsibilities listed above, as a Program Site Manager of Marillac St</li><li>Vincent DePaul Social Center employees are responsible for the following:</li><li>Demonstrated success navigating complex organizational structures; using influence and soft skills to move ideas to implementation; comfort with ambiguity, adapting to change; and managing under different circumstances</li><li>Sophisticated communication style that shows ability and commands respect, while also recognizing and using knowledge of others</li><li>Outstanding listening skills with the ability to uncover the factual issues affecting sites</li><li>Experience working successfully in a multi-site organization with proven success integrating into new work environments</li><li>Participates in civic engagement activities that advance the mission of Marillac Social Center</li><li>Advances parent leadership development</li><li>Performs other duties as assigned</li><li>Must be able to lift to fifty pounds (average child’s weight)</li></ul> at Marillac Social Center<ul><li>Supervises, coaches, and evaluates teaching staff and Family Support Workers</li><li>Serves as site leader and keeps effective operation of Children’s Services programs</li><li>Collaborates with the Operations Coordinator to ensure that facility issues are reported and resolved promptly</li><li>Ensures that the site supports all safety standards, such as emergency drills, at the proper intervals</li><li>Always supports compliance with DCFS licensing standards</li><li>Provides guidance on problem solving, classroom management and curriculum implementation to teachers daily</li><li>Schedules and facilitates monthly site and team meetings, as appropriate</li><li>In addition to the responsibilities listed above, as a Program Site Manager of Marillac St</li><li>Vincent DePaul Social Center employees are responsible for the following:</li><li>Demonstrated success navigating complex organizational structures; using influence and soft skills to move ideas to implementation; comfort with ambiguity, adapting to change; and managing under different circumstances</li><li>Sophisticated communication style that shows ability and commands respect, while also recognizing and using knowledge of others</li><li>Outstanding listening skills with the ability to uncover the factual issues affecting sites</li><li>Experience working successfully in a multi-site organization with proven success integrating into new work environments</li><li>Participates in civic engagement activities that advance the mission of Marillac Social Center</li><li>Advances parent leadership development</li><li>Performs other duties as assigned</li><li>Must be able to lift to fifty pounds (average child’s weight)</li></ul> at Marillac Social Center